326 results found
-
Cancel my subscription
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.
27 votes -
Stop Pop UPs
Can you stop presenting an upgrade pop up
4 votes -
Help to cancel free 7 day trial
I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.
4 votes -
Not free as advertised.
Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.
3 votes -
Adobe Pro disparu
Qu'est devenu Adobe Acrobat Pro pour lequel j'avais une clé de sécurité il y a environ 4 ans ? Il n'était pas question d'abonnement alors !! Adobe devient cher et ces abonnements ne sont que du vol !
3 votes -
ive paid but access denied
I already have a paid subscription to use Acrobat why are you asking me to pay again?
3 votes -
Cancel my plan
Hello!
Please cancel my plan. It seems like I can`t do this on my own. Please, it is important!
Annabell
3 votes -
Cancel & Refund Subscription
I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.
Kindly advise and cancel my subscription if any.
3 votesHi Ravindran,
Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -
Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…
-
"Pro" vs "Premium" shouldn't exist
This is all getting so confusing and frustrating. Why are you separating the online versions from the native ones? I already signed up for "Premium" on my phone, and then I realize that I'd have to pay another $30 for "Pro" to ********* my computer. Just have ONE service priced in the middle of both, for the love of GOD!
2 votes -
I was charged today for a subscription that I cancelled during the Free Trial period.
You can improve your service refunding my money that was charged today, through PayPal, after I had cancelled the subscription during the Free Trial period last week.
2 votes -
Terrible free trial experience
Possibly the worst free trial experience on the internet. It's not really a trial if I can do one file. Not a chance I subscribe as I assume this is indicative of the continued experience.
2 votes -
AI Assistant is not working - gives an error message
AI Assistant is just saying "an error occurred". It doesn't work?
2 votes -
Penalty is a joke
You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke
2 votes -
MONSTERS
THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.
2 votes -
I can not seem to use be able to use the free Adope Acrobat
I can not seem to use the free version of Acrobat without being prompted to start or buy the new version
2 votes -
the worst
terrible apps are annexable can't download cloud options to get access my 19 additional
apps2 votes -
Cancel adobe pro 7 day free trial
How do I cancel my 7 day free trial?
Send response to jwitham@yahoo.com2 votes -
Avslutte konto da den legger hindringer i veien for bruk av Canon Laserprinter
Hvordan får jeg avsluttet denne kontoen? Og bare bruke Acrobat Reader. Det virker som om min begrensede bruk av kontoen sperrer for printerutskrifter. Og jeg har IKKE behov for noen av tilbudene. Merkelig at dette er så vanskelig å forstå for dere da JEG ikke har brukt dem på er enn ett år.
2 votes -
Support is AWFUL
Your Chat feature is awful. The AI is useless and the person who ultimately joined was less helpful and then left the confirmation before there was a resolution.
I've paid for a subscription that isn't working and cannot get any help. Shameful.
2 votes -
download button
it was difficult to find the button to download my products.
2 votes
- Don't see your idea?