56 results found
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Cancel my subscription
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.
23 votes -
Tried to cancel, offered free, and now can't cancel without cancellation fee
I feel like I was tricked into this subscription. I tried to cancel in September and was offered 3 months free. I received no notice that the three months were up and find that if I cancel today December 7th (apparently December 6th was the 'cut-off'), I will be charged 80 buck cancellation fee. This makes me want to cancel all of my subscriptions both Acrobat and Lightroom at this point.
2 votes -
Money back
Dlaczego została naliczona opłata za plan, który był tylko 7-dniowym planem próbnym?
Jak mogę otrzymać zwrot?
W MOICH PLANACH są tylko 2 "bezpłatne" plany.2 votes -
Lack of notification
I have cancelled my subscription because I no longer need this product. If I had received a notification of my renewal I would have cancelled prior to the renewal date.
1 vote -
My child died, so I'd prefer not to have a cancellation fee right now and you seem to need my money. I'll be back just maybe not right now
I want just want to pause my subscription. My child died, and I need to try to cancel my subscriptions without paying an extra $150 cancellation fee. That's *********. I just need to not spent money right now please help.
1 vote -
i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired a
i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired and now going through several medical procedures that is keeping me pretty broke so adobe unless it is free or five dollars a month which I know is ridiculous is not going to help me at this time. I appreciate your willingness to help. Thank you.
, I appreciate your willingness to help. Thank you Connie Brandes1 vote -
Impossible to Sign In
Acrobat Pro on Windows 10 is not working. Internet Explorer 11 support has ended and this keeps causing issues with logging in via the Windows program. The browser window to sign in never launches, making it impossible to use the software. Please fix!
1 vote -
Compress PDFs
It originally said I could compress unlimited pdfs for free the other day and now it's tell me I need to subscribe. Very frustrating...
1 vote -
Cancellation done too dfficult
I want to cancel the order, and it is impossible to do it, as one cannot find the function anywhere in your page. I just changed the billing info, and want to cancel and get the payment back!
1 vote -
It was good when I had a helpful person on the line
Hi there, I just called in to cancel a recurring adobe charge for a terminated employee; I called this #408-536-600. I had to call three different times before I could get someone able to help me. The first two times I called, Rhea was the one who answered and she was extremely careless and unhelpful. I have a recording of my experience and can share if you want. However, I really think it needs to be easier to cancel, rather than calling in and trying to communicate an email address over the phone - that's no longer active and no…
1 vote -
You're not to be trusted, misleading.
Stop being deceptive. Google result wasE"dit PDFs with a free online PDF editor | Adobe Acrobat" Created acct, uploaded file, tried to edit and find out I have to PAY! As far as I'm concerned, you're right up there with all the other scammers on the internet. Now I can't even find out how to delete the document that I can't edit but don't want to leave in your possession since you obviously can't be trusted.
1 vote -
#classicadobe
Why does the link descrption from a search engine say this tool is free ("Edit PDFs with a free online PDF editor | Adobe Acrobat") when it is not?
1 vote -
Can't update email
I was supposed to be able to change my email address after logging in but apparently you don't want me to do so.
1 vote -
Terrible support system
The Support experience over the past 2 days has been like a dog chasing his tail..
being transferred to multiple different people, getting different answers that don't solve the problem. explaining the issue over and over to multiple different people. I'm still waiting to find a solution to my problem and have 2 support tickets open 883306/8833021 vote -
STOP FOOLING PEOPLE
STOP Fooling people when none of the services on your site are FREE! Never coming back here
1 vote -
reader opens instead of acrobat
when I try to open acrobat, reader opens instead. is this an issue with licensing? I have a pro subsription that should give me access to acrobat.
1 vote -
Terrible payment system
I cannot change my payment setting.
1 vote -
Trop d’augmentation
Je trouve qu’une augmentation de 33% en 2023 pour le souscription mensuel est beaucoup trop!
Inacceptable!!1 vote -
Poor PDF
Kinda lied about being a Free Online Tool. The tools are poor - i'll try something else to buy.
1 vote -
Complaint
Please do not purchase Adobe. Its a dodgy process that just saps time. I initially had an assistant (A person) that helped, suddenly my whole package "expired" its areal scam. No one answers your call for help.
1 vote
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