102 results found
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slow to edit and upload files
THIS IS EXTREMELY SLOW
I am trying to upload a file and it's been stucj on uploading for 10 mins with a message " thanks for your patience"1 vote -
REply in my email ASAP
I Don't need Cloud storage .How we can down load all file in our computer Download?? How we can change this, we are not able to use Adobe IF we sign out..
1 vote -
Customer service is very disappointing!!!
Very dissapointed with this service and their customer service!!! i will give it a -0. We are a busy company and i contacted to ask for help while also working, i've vbeen oput on hold and waited more than 15 minutes, but when i had to let them wait for an emergency they quickly closed the chat not even helping me resolve the issue!! i will not recommend this service to anyone!
1 vote -
Ondrive connection?
Hi Adobe Team
I tried to drag and drop or move some scaned documents from Adobe Scan to my connected One Drive storage. I could not manage to do it. I could only download the zip file and uploade the documents to OneDrive manually.
If that is a planned behavior, it renders the adobe scan app and the adobe storage useless. Is there a trick to it?
BR Oliver
1 vote -
1 vote
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Files in Cloud
Non riesco ad accedere ai miei file in cloud.
Mi dite che ho 19,4 GB su 5 GB - e mi chiedo come sia possibile.
Credo di aver cancellato tutto e non ho più rinnovato l'abbonamento.
Vi chiedo pertanto di cancellare qualsiasi file sia ancora, per qualche motivo, riferito al mio account.
Grazie
Allego screenshot precisando che NON ho alcun firewall attivo.
Grazie
Moira Nazzari1 vote -
It won't let me use a PDF that has a signature
The new update either won't allow me to upload a PDF or attach other documents.
1 vote -
Error: Signiertes Dokument hochladen
Funktion "Signiertes Dokument hochladen" funktioniert nicht bzw. ist als Option bei der Vereinbarung nicht "klickbar".
1 vote -
Unable to select files
Unable to select files
1 vote -
Please change e-signature capabilities back
We used to be able to upload files with signatures on them so that our providers could sign as well. Now that's not an option because the document is considered to be "secured." Please bring this feature back - it is essential for our work!
1 voteHi,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Drop and Drag
In the old version we could drop multiple documents into the drop and drag box which was very useful as we attach multiple schedules to our documents. Now it only allows us to drop one document and then we have to go in and take additional steps to add more documents and it takes more time and takes longer to load.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.
However, it's important to mention that current version of the app does allows dragging and dropping multiple files for different features of the same, could you tell us the steps you took when encountering this issue? This will be very helpful to us for narrowing down possible causes of the issue you're facing.
Meanwhile, you can switch to earlier version by following the steops below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do…
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non funziona
Buongiorno, il programma si blocca spesso creando disagi per il mio lavoro.
Grazie.1 vote -
Added Date in sorting tool
for Sorting tool, instead of the latest modify date arrangement, Adobe should include the Original Added Date for us to know when is the sequence of adding
1 vote -
looking for a way to delete files from your server
Looking for a way to delete documents from the Adobe server.
1 vote -
I am fed up with Adobe
I am very tired to have to enter my id and password to open and read a document only.
PLEASE STOP BOTHERING ME1 vote -
Oppsigelse av ADOBE ACROPRO
Jeg har sendt oppsigelse av mitt abonnement hos dere tidligere i høst uten å få tilbakemelding??? Ser på faktura oppsett så står det at jeg vil bli trukket abonnement 31.12.2023, hva er dette?? JEG SIER HERVED IGJEN OPP MITT ABONNEMENT OG HÅPER AT DERE SOM SERIØST SELSKAP ORDNER OPP?? Mvh Nils Gjelstad
1 vote -
Disappointed
This online platform is very disappointing. You are user friendly but it does not have any value when the site consistently reports error. I'm not employed by you, I shouldn't have to problem solve your products. Get better.
1 vote -
No acces to upload my file ?/ No available space
Hi, I have a plan with you and make my payments amount for $14,99 now I don't know why I can not download my documents to will be shared. Your app make an error "no available space" but I have only 4 pdf format Cann you help me to have a quickly answerd Pleas?
1 vote -
missing
im missing literally all my other pages
1 vote -
All section in Documents not working
I cannot get Documents 'All' section page
1 vote
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