154 results found
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User Error or Security Breach
I was alarmed to find a sensitive document shared in my Adobe cloud account. It would be good if it were harder to accidentally share a document, easier to unshare it, and possible to see the full sharing and viewing history of a file.
1 vote -
Complaint
I have signed up for a plan of 24 pounds a month and it doesnt let me split documents, I cannot use anything from my plan. I am very disapointed
1 vote -
help
send fies]
1 vote -
Cant Share Complete Folder
Is it possible to share a folder in Adobe Cloud
1 voteHi David,
Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
Regards,
Amit -
bad product all around
Such a problematic cloud storage system... here are my reasons for abandoning adobe document cloud... never to use as core storage again.
- can't share folders - wow!
- no recovery for accidental deletes - wow!
- bulk downloads are so restrictive for size - wow!
- limited integrations to google / one drive - wow!
So 90's in mentality...
1 vote -
CMYK preview needed!
The PDF proof I have on my hard drive appears to be in CMYK mode, whether it is or not - that's how it looks in Acrobat DC on my Mac. But I tested the Share function in the app by sending to my own email, so now I'm in my browser, looking at the proof I sent myself. And it all looks great, except completely wrong! That is, the colors are wrong. I'm looking at what looks like photos in RGB, but this should be CMYK. Isn't there a way to approximate CMYK in this web app where proofs…
1 voteHi Elizabeth,
Thanks for your feedback. We have made a note of the same and shall try to incorporate it soon. If you have any other questions, just let us know.
Thanks,
Amit
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Date and Time
There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.
1 voteHi Austin Rollinson,
Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet -
Fix it!!
You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download
1 voteHi,
Thank you for contacting us. Can you please provide us with the following information to assist you better.
1. Are you facing this error for all type of files?
2. Is it possible to share the steps you are trying to share this file?
Regards,
Harshpreet -
Share Folders
Why is it so difficult/impossible to share a folder?
1 voteHi Becky,
Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet -
deliver to the communities
@customnotificationsounds
1 vote -
Michaelholy901@gmail.com
Google cloud permission to watch over
2 votesHi Brian,
Thanks for contacting us. Could you please help us understand the issue you are facing.
Thanks,
Harshpreet
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Device limitations
The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.
We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.
2 votesHi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Share the screenshot or description of what exact issue you're facing.
2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:
- Navigate to “Your Documents” section
- Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
- You can use any of the two options to share your file to others.
- Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html
Let us know if this helps.
Thanks,
Harshpreet
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Excellent support system thanks for sharing
Thanks for sharing your services
1 vote -
Things I miss in the updated version of PDF sharing
Not sure why you took away the blue DONE button or why I can't see the drop-down menu of page numbers at the bottom of page so I can easily jump to other pages instead of scrolling, but can you bring both of those features back?
1 voteHi Carolyn,
Thank you for contacting us.
Can you please provide us with the following information to assist you better:
- Is this happening for all files?
- Is it possible to share a screenshot of preview of file ?
Regards,
Harshpreet
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Yo
Ghu
1 vote -
Confusing – frustrating
How can I share my saved document with my post it notes visible to the person I share it with
1 voteHi Jennifer,
Thank you for contacting us. Please refer mentioned steps for sharing a document:
- Navigate to “Your Documents” section
- Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
- You can use any of the two options to share your file to others. Please check attached screenshot for possible options.
- Notes added to the file would be visible after sharing as well.
- Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html
Let us know if this helps.
Thanks,
Harshpreet
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collaboration and sharing
Provide users with the ability to share the contents of an entire folder. This is very important in business and government to be able to give a manager/supervisor permissions to view and comment on the entire contents of a folder.
1 vote
AdminHarshpreet Kaur
(Admin, Adobe)
responded
Hi Chad,
Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet
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Creating Link not working
The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug
2 votesHello Mudasir Syed,
Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information
1) Is it happening for all files or with any specific document only?
2) Share the screenshot of the error that you are getting while trying to create the link
3) System configuration that you’re using (browser name & OS )
Hoping to hear from you soon.
Regards,
Harshpreet
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Comments disappeared from shared PDF
I made comments before sharing this document and now the comments have disappeared. I can still see the highlights in the page thumbnails on the left, but they're not showing up on the actual pages.
1 vote -
Difficult
This entire program is difficult to use. Especially difficult when trying to send an email to someone.
2 votesHello Hope,
Thank you for contacting us. To assist you better, can you please apprise us with the following information:
1) What are the steps that you are trying to follow while sharing file?
2) Share the screenshot or description of what exact issue you're facing
3) Is it happening for all files or with any specific document only?
Thanks,
Harshpreet
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