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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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154 results found

  1. I met with a customer today who asked for an option, when generating a link to a file for Viewing or Review, that would require users to provide a password before getting access to the document. The customer has a workflow where they post the URL on a website, but want to restrict access to only those people who are furnished an access password. The user would create the password when generating the URL and distribute it independently of the Doc Cloud system.

    If you have a similar workflow, please vote for this idea and provide additional information in the…

    18 votes

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    2 comments  ·  Share files  ·  Admin →
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  2. I met with a customer today who asked for an option when sharing a file for Viewing or Review to restrict access to only those users who are invited. They understood that that also requires each invited recipient to have a free Adobe ID and to sign in, but wanted to make sure that the document URL can not be shared with anyone who is not invited.

    5 votes

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    2 comments  ·  Share files  ·  Admin →
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  3. the pdf isnt loading....

    4 votes

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    0 comments  ·  Share files  ·  Admin →
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  4. I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.

    4 votes

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    cfrench responded

    Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?

  5. I should be able to share an entire folder and not have to select each individual file to share

    3 votes

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  6. you used to be able to share after checkboxing mutiple recent docs now the button disappears after you click on 2 items.. Please advise on how to continue to share multiple uploaded docs. TY

    3 votes

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  7. Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files…

    3 votes

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  8. The new Document Cloud interface is terrible. the old interface was intuitive. The created links are long and needlessly complicated.

    3 votes

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    0 comments  ·  Share files  ·  Admin →
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  9. Hello,

    I have been using Adobe Acrobat DC Pro to sign and send my documents via my Outlook client.

    However, the new version of Acrobat DC doesn't seem to follow the same process.

    Please advise on whether or not it is still possible to Sign and Send documents the way we used to.

    3 votes

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  10. This new interface is horrific. The old one was perfect--simple and functional. This one is very counter-intuitive. Is there any way to optionally access and use the older interface?

    3 votes

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  11. Google cloud permission to watch over

    2 votes

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  12. The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

  13. The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hello Mudasir Syed, 

    Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information 


    1) Is it happening for all files or with any specific document only?

    2) Share the screenshot of the error that you are getting while trying to create the link

    3) System configuration that you’re using (browser name & OS )

    Hoping to hear from you soon.


    Regards,

    Harshpreet

  14. This entire program is difficult to use. Especially difficult when trying to send an email to someone.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hello Hope,

    Thank you for contacting us. To assist you better, can you please apprise us with the following information:


    1) What are the steps that you are trying to follow while sharing file? 

    2) Share the screenshot or description of what exact issue you're facing 

    3)  Is it happening for all files or with any specific document only?


    Thanks,

    Harshpreet

  15. Denne filen lastes ned som en 0b fil og kan heller ikke forhåndsvises.

    2 votes

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  16. Quite often, when creating a link to a PDF, does the link not work. This has been an issue for for a year now. The link displays an error message that "the files have been removed or you don't have access. Contact the owner to request access.

    2 votes

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  17. De PDF die ik voor Revisie doeleinden verstuurd hebt kan niet geopend worden. Het voortgangswieltje blijft maar draaien en er gebeurd niets. - Hoe kan mijn klant nu opmerkingen toevoegen?

    mvg Michael Kolf
    PICADIA

    2 votes

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  18. It doesn't seem possible to share folders, only individual files?! Very surprised by that. Seems quite basic functionality and it very restrictive.

    2 votes

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    1 comment  ·  Share files  ·  Admin →
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  19. why can't I share the file as an attachment instead of sharing it?

    thanks,
    demia allen
    demia.allen@bmc.org

    2 votes

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  20. I still can't believe Adobe messed up a good thing and am displeased with the fact that they don't care enough about customer feedback enough the re-implement useful features that have been taken away. I'm talking about features that were there for years!

    2 votes

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