154 results found

1. User Error or Security Breach

   I was alarmed to find a sensitive document shared in my Adobe cloud account. It would be good if it were harder to accidentally share a document, easier to unshare it, and possible to see the full sharing and viewing history of a file.

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2. help

   send fies]

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3. Complaint

   I have signed up for a plan of 24 pounds a month and it doesnt let me split documents, I cannot use anything from my plan. I am very disapointed

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4. Cant Share Complete Folder

   Is it possible to share a folder in Adobe Cloud

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   Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

   Hi David,
   Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
   Regards,
   Amit

5. bad product all around

   Such a problematic cloud storage system... here are my reasons for abandoning adobe document cloud... never to use as core storage again.

   1. can't share folders - wow!
   2. no recovery for accidental deletes - wow!
   3. bulk downloads are so restrictive for size - wow!
   4. limited integrations to google / one drive - wow!

   So 90's in mentality...

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6. CMYK preview needed!

   The PDF proof I have on my hard drive appears to be in CMYK mode, whether it is or not - that's how it looks in Acrobat DC on my Mac. But I tested the Share function in the app by sending to my own email, so now I'm in my browser, looking at the proof I sent myself. And it all looks great, except completely wrong! That is, the colors are wrong. I'm looking at what looks like photos in RGB, but this should be CMYK. Isn't there a way to approximate CMYK in this web app where proofs are viewed? Because I can't have clients seeing these images in RGB when they won't print that way. They can't approve something that isn't accurate.

   The PDF proof I have on my hard drive appears to be in CMYK mode, whether it is or not - that's how it looks in Acrobat DC on my Mac. But I tested the Share function in the app by sending to my own email, so now I'm in my browser, looking at the proof I sent myself. And it all looks great, except completely wrong! That is, the colors are wrong. I'm looking at what looks like photos in RGB, but this should be CMYK. Isn't there a way to approximate CMYK in this web app where proofs… more

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   Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

   Hi Elizabeth,

   Thanks for your feedback. We have made a note of the same and shall try to incorporate it soon. If you have any other questions, just let us know.

   Thanks,

   Amit

7. Date and Time

   There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.

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   Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Austin Rollinson,
   Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
   Regards,
   Harshpreet

8. Adobe PDF

   Adobe cloud need to have an option to block download and print. This is to make the shared file view only. Please make this feature available soon.

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   Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Alena,

   Thanks for your request. We have made a note of the same and shall try to incorporate it soon.

   Regards,

   Harshpreet

9. Fix it!!

   You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi, 

   Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Are you facing this error for all type of files?

   2. Is it possible to share the steps you are trying to share this file?

   Regards,
   Harshpreet

10. Suggested improvements for Adobe Cloud

    Hello Adobe Team,
    Several suggestions or wish list for improvement.
    Ability to upload and share .dwg, .dxf, .kml, .kmz formats.
    Ability to share a folder instead just 1 document or file.

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi ,
    Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
    Regards,
    Harshpreet

11. Share Folders

    Why is it so difficult/impossible to share a folder?

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Becky,
    Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
    Regards,
    Harshpreet

12. deliver to the communities

    @customnotificationsounds

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13. Excellent support system thanks for sharing

    Thanks for sharing your services

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14. Things I miss in the updated version of PDF sharing

    Not sure why you took away the blue DONE button or why I can't see the drop-down menu of page numbers at the bottom of page so I can easily jump to other pages instead of scrolling, but can you bring both of those features back?

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Carolyn, 

    Thank you for contacting us.

    Can you please provide  us with the following information to assist you better:

    1. Is this happening for all files?
    2. Is it possible to share a screenshot of preview of file ?

    Regards,

    Harshpreet

15. Michaelholy901@gmail.com

    Google cloud permission to watch over

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Brian, 

    Thanks for contacting us. Could you please help us understand the issue you are facing.

    Thanks,

    Harshpreet

16. Device limitations

    The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

17. Yo

    Ghu

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18. Confusing – frustrating

    How can I share my saved document with my post it notes visible to the person I share it with

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    Gathering Feedback  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Jennifer,

    Thank you for contacting us. Please refer mentioned steps for sharing a document:

    1. Navigate to “Your Documents” section
    2. Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    3. You can use any of the two options to share your file to others. Please check attached screenshot for possible options.
    4. Notes added to the file would be visible after sharing as well.
    5. Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    
    

    Thanks,

    Harshpreet

    
    

19. Unable to share a folder.

    Please add an option to share a folder of files or folders, it will be great help of convenience.

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20. collaboration and sharing

    Provide users with the ability to share the contents of an entire folder. This is very important in business and government to be able to give a manager/supervisor permissions to view and comment on the entire contents of a folder.

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    AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Chad, 

    
    

    Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.

    
    

    Regards,

    Harshpreet