Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Acrobat Documents Online ICON VIEW PREVIEW

    Acrobat Documents online - viewing as ICONS with PREVIEWS and RENAMING ABILITY underneath icon preview, resizable for better view of icon preview of PDF. This feature would ROCK.

    1 vote

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  2. Does not open documents

    Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.

    1 vote

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  3. adobe popup is annoying

    the Adobe home screen pops up every time I open a PDF. Signing in does not help. How can I stop this? It is extremely annoying!

    2 votes

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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? If possible, Kindly share a sample file with us.

    2) Share the screenshot or description of what exact issue you're facing in opening the PDF file.

    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  4. Opens Blank in Cloud | Fine in Local Reader

    This file, attached, when I try to open it in your web editor or in the Edge Browser extension, it just shows up blank. I can resave it, I can compress it, I can't search it. But even after resaving or compressing I can't see anything in the document unless I open it up in 1) your offline DC reader, or anyone else's PDF reader, including Edge's own PDF extension/viewer.

    Just figured you might want to know about the issue. I'm not too worried about it, but ya'll might want to use the document for internal troubleshooting.

    ~ Thanks !!

    1 vote

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    Hi Eric, 

    Thank you for contacting us. We tried with the file that you shared, but it's opening fine for us. Can you please try again and share the screenshot of the issue faced ? 

    Thanks,

    Harshpreet

  5. Literally nothing works and I can't even sign in

    I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.

    1 vote

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  6. 2 votes

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  7. Viewing PDF's easily in a browser

    I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
    Please figure an easy way for people…

    2 votes

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    Hi Tom, 


    Thank you for contacting us. 

    Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Is it possible to share a sample file with us ?

    Thanks,

    Harshpreet

  8. PWA File handling doesn't work as expected

    I have installed Acrobat PWA on Windows from an Edge browser and I wished I could open a PDF document which is stored locally on my machine and luckily, I found the "Open with Acrobat online" option available from the file context menu, YET, when I opened the PDF, it doesn't work as expected and the document does not open. I hope you guys fix this; I'd really appreciate having Acrobat online as my default PDF viewer. Thanks.

    2 votes

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    Hi Youssef,


    Thanks for reaching out. We are considering your feature request that we are reviewing internally. We will let you know once this functionality will be supported.


    Regards,

    Shweta

  9. help

    Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
    ich bitte um HILFE und Freischaltung!

    1 vote

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  10. Automatic skipping slides

    I'm finding it impossible to review a presentation as it skips through the slides automatically, faster than I can even read them. I have no control over this. Multiple presentations are doing this. Sometimes it skips through two slides for every one click, and sometimes it blows through 50+ pages.

    1 vote

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    Hi James, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better :

    1) Is it happening for all files or with any specific document only? If possible, kindly share a sample file with us.

    2) Share the screenshot or description of what exact issue you're facing in opening the ppt file.


    Hope to hear from you soon.


    Thanks,

    Harshpreet

  11. Text/Images lost - only blank pages

    for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
    I have tried to move it, rename it without success

    2 votes

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    Hi Mathieu,


    Thank you for contacting us.

    As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?


    Thanks,

    Harshpreet

  12. 印刷する再のエラーが出る

    MacOS 12.4でPDF Viewerで印刷するとか習っずエラーが起きる。
    改善してほしい。

    1 vote

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    Hello, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Share the screenshot or description of what exact issue you're facing in printing the PDF file.

    Thanks,

    Harshpreet

  13. ZO VRESELIJK SLECHT. NIET te gebruiken.

    Zo VRESELIJK SLECHT. Niet te begrijpen en onwerkbaar.

    1 vote

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    Hi Chris, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) Are you facing the issue on all files or any specific file ?

    Thanks,

    Harshpreet

  14. botao abrir arquivo na area de trabalho

    Boa tarde!
    Tenho um consultoria de TI, e muitos clientes utilizam o Sharepoint da microsoft.
    Seria interessante colocar um botão de abrir esse arquivo no aplicativo da área de trabalho, para que eu possa mexer em arquivos pdf no aplicativo do computador e não no navegador.

    1 vote

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  15. border display issue

    It would be great if the issue with Adobe and borders could be resolved. Changing the magnification of a PDF'd Word file with table borders, changes the appearance of those borders, in terms of width. In the case of a graphic image border, it may appear to be missing on one or more sides, at various magnifications. Since one doesn't know how a client who is receiving the file will view it, this is a cause of difficulty. In PowerPoint, text boxes without borders will show up as bordered, especially if the file is printed in grey scale.

    1 vote

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  16. This sucks

    Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????

    1 vote

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  17. Can't select text on PDF's Adobe online

    Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer

    1 vote

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    Hi Trevor,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:


    1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us? 


    2) The device configuration that you’re using (OS and Browser name)


    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  18. errore Adobe

    qando scarico in file pdf mi chiede sempre di scaricare ed installare il programma Adobe, anche se ho un abbonamento.

    1 vote

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  19. PDF Default

    Why are PDF's still opening in Chrome after I've disabled the settings and set the default to open in the app? This is annoying and inconvenient

    1 vote

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  20. Compressing files - Text Issue

    Hello.

    Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)

    Are you able to advise?
    Paul

    1 vote

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    Hi Paul,


    Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.


    Thanks,

    Shweta


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