749 results found
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Sharing that doesn't share.
I cannot believe the unreliability of your Adobe Cloud sharing program. I have researched this issue which you are aware of and that I am paying for with my subscription yet I am unable to consistently access. Absolutely nothing short of unacceptable issue. It is not my internet as all else is functioning. Nor is it my computer as all other programs working. Just utterly sad service.
2 votesHi Stacey,
Thanks for reaching out and sorry for any inconvenience caused. This seems to be a temporary server glitch that is showing the attached error. Could you please let us know of you are still facing this issue?
Regards,
Shweta -
error can't edit
I bought this only for "edit" function and I have been getting error messages for the past hour so it's frustrating
1 voteHello Nicolas Bienville,
Thanks for reaching out. We would require more details in order to isolate the issue at our end. Please share specific steps or workflow you tried while facing the issue. Also, it would help if you can attach a screenshot of the error.
Regards,
Harshpreet -
1 vote
Hi Ivan Silva,
Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out?
What specific workflow you were trying where you faced the issue?Thanks,
Harshpreet -
General feedback
What a bunch of garbage. What a terrible product.
1 voteHi Patrick,
Thanks for reaching out to us and apology for any inconvenience caused. Could you please provide more details on what experience issues you are facing while using acrobat web?
Regards,
Shweta -
Calidad PDF baja
Convertir JPG a PDF
En la web dice que la calidad final del PDF es la misma. Mi experiencia: totalemente falso. La calidad del PDF es muy inferior a la imagen.1 voteHi Tousando,
Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate issue that you are facing, could you please send JPG and converted pdf with us ?
Regards,
Shweta -
Popup menu disappears too fast
When I try to click the top right icon to sign out, a menu briefly appears (the one including the sign out link) but then disappears, so I can't sign out. I'm using Edge browser on Win 10.
1 voteHi David. Are you still seeing this issue? You should be able to click on top right menu and sign out.
Please ket us know.
Thanks,
Shweta -
error when combining files
I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What
2 votesHi Anne,
Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?
Regards,
Shweta -
Persistent Server Errors
We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .
2 votes -
terrible product
word. to pdf on my resume was awful. lost most of the formatting. worthless
3 votes -
Waste of Time
I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…
1 vote -
Changes disappear from final document
When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.
1 voteHello Isobel,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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poor processing
Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.
1 voteHi Kyle,
Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.
Thanks,
Shweta -
1 vote
Hi Southern,
Thanks for reaching out. Are you trying to open a mp4 file? We dont support video files in document cloud today.
Regards,
Shweta -
Document won’t appear on my iPhone.
I can’t see my document, although I linked the Adobe doc with my Apple ID.
1 voteHi Barbara,
Thanks for contacting us. Please let us know if you are still facing this issue?
Regards,
Shweta -
Missing agreement in the Adobe apps
We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.
3 votesHello,
Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Tool not working
PDF compress tools is not working as one would expect the fonts not showing correctly after compression.
1 voteThanks Sioux for reaching out to us and apology fir the trouble. In order to investigate further, it would be great if you can share the original file with us.
Regards,
Shweta -
Combine files doesn't work
Why can't i combine files? I can add them but the combine button never enables?
1 voteHi Sean,
Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
Please let us know if you still face any issues.Regards,
Shweta -
0/10 dont buy
0/10 - So difficult to use, locks you into an online version of pdf editor. literally usless for working on site. cannot figure out how to access the actual pdf editor without it trying to send me to a website. have to cancel payments and choose another product. useless.
1 voteHi Lukice Fryer,
We apologize that our service did not satisfy your expectations. We would appreciate if you can share below details to improve the experience:
- Issue you are facing while using the product.
- Workflow / steps to repro issueRegards,
Harshpreet -
Unable to Assign and request signatures
I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.
4 votes -
The basic functionality of your service doesn't work
All changes I've made to the document disappear when I go to download
2 votes
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