Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Bug in web app if accessed from mozilla

    I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?

    Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.

  2. Overpriced notifications

    Stop bugging me about Acrobad DC. I won't purchase your OVERPRICED software.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat Pro DC will not download - displays error message

    Acrobat Pro DC will not download. I keep getting an error message - see attached.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. I can not remove the Office 365 sheet from my PDF why is it hiding my document/ that is crazy!!!!! Yes

    For some reason the Office 365 Doc was plastered over my PDF file/ that needs to be removed from my download- that is ridiculous!!!!!

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change email address

    I can not locate my account information to change my email address.

    12 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cancel Subscription

    Please cancel my subscription. I have tried several times over the last couple months and have been unsuccessful. Thank you for your help.
    Chris
    678.301.9891

    2 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. file reduction

    i cant purchase my upgrade and i desperately need to be able to reduce the size of a pdf! please contact me asap

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Masa tam olarak hangi renktir

    Bu tam olarak hangi renk masa bej rengimi bakın mesela kumanda beyaz

    1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. How to drag and drop to another browser app

    Is there a way to drag a file from Document Cloud and drop to another browser application? I'm trying to eliminate the step of having to download the file.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Käynnisty, ...kele!

    Ainakin siten, että varmistatte sen toimivuuden! Sovellus käynnistyy nykyisin (päivityksenne jälkeen) lähinnä silloin kun sitä huvittaa!

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bad web page design

    I'm a Pro DC subscriber. I can't download adobe Pro DC unless I subscribe on the spot, I'm signed in as me, you should recognize that it's me and let me download it as an active subscription. No help to me.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. New Adobe Sign platform is awful!

    The new Adobe Sign view is very difficult to navigate. Very difficult to delete a draft. "Loading" a document to view a signed form/contract takes a very long time (I'm actually typing this as I watch the wheel spin!). I used the filter to see only what was outstanding, which was longer than the page (I could tell by the counter to the right) and yet there was no scroll bar to move further down the list/screen! Did anyone test this before moving it out to the public for production? Absolutely awful. If I didn't have so many documents in…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe extortionate practices

    I am so disgusted with Adobe and their approach to disabling legitimately purchased Acrobat Pro XI that I have deleted my software and purchased PDF Element6 Pro. Their price is better than yours, the utility it provides is all that I require and I only have to pay for it the one time and not be subject to Adobe's extornionate practices. I bought Pro XI bundled with a Fujitsu 1200M scanner. Go after them not me if its 'counterfeit'. I shall avoid using or recommending Adobe software from now onwards.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can Not Save As

    I no longer can "save as" since the upgrade. I am on Mac OS V10.13.6

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. no edit capability

    I am not able to do anything with acrobat documents. I thought this would help me edit. erase material, etc.

    I want to cancel this

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. allow Document Cluod on desktop

    It's possible to implement a feature (extension) to see the Adpbe Document Cluod in the File Manager (e.g. File Exploer for Windows)?

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Terrible new layout

    The change over is completely terrible. Navigation is horrible. Nothing is located conveniently. Takes forever to find things. Wish it would go back to the way it was

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. New Website Design

    Is it possible to revert back to the previous design of the website?
    I don't think the new design is user friendly. With the old design it was easier to use as all agreements were categorised, ie:
    - Out for signature
    - Cancelled
    - Signed agreements
    If this is a feature that is available in the new design, please can you make it more obvious as to how to categorise the agreements. With the new new design, all agreements are just listed which is not efficient when you want to quickly check your agreements that you need to follow up…

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. access to older documents

    Is there a way for us to access all of the documents that we had in our account before the app changed?

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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