Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. 2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Crashing while creating a template

    Adobe is crashing when I am in the middle of creating a template. Its done it three times now. This is frustrating.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. I hate this software~!

    THIS SUCKS!!!! I have been trying to resize a document for over 2hours using your software. I will never recommend your ccompany to anyone!

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Identity Theft

    it would be brillant if you could actually get the correct email address attach to my acount.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. designate download location

    Where do my downloads go? I can't find anywhere to manage that setting. I want it to ASK since WHERE depends on the type or file.

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. change of mobile number

    Hi,

    I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.

    My registered ID with you is : jtghosh@rediffmail.com

    Thanking you,

    Dr Tamojit Ghosh
    UAE

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please cancel service

    Hello, I would like to unsubscribe from your service. It doesn't do what I thought it did. I understand is you bill me for this month, as I did attempt to use the tool, but please consider this notice (dated today, May 8,2019) that I am ending my subscription to your service. Please advise me via email that you have terminated my account with Adobe. Thank you for your help.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dil seçeneği fakirliği

    Dil seçeneğiniz çok sınırlı ve zayıf. Dilerim en kısa zamanda Türkçe dil seçeneği koyabilecek kadar gelişirsiniz...

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Edit PDF

    Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. change.

    This is wonderful. Honest.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. opposite direction of Arabic file names

    something wrong happened ,
    the Arabic file names are displayed in opposite direction.
    kindly check this out .

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. I have paid for something you are delivering on

    I have purchased your service only to convert files from pdf to word and all I have received is this attempt to get me to purchase document cloud and subscribe to things I don want. I am wasting time I dont have ....

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Name change

    I cannot seem to change my last name (divorce) on my main screen. I have changed it on my profile, but it still shows up as my old last name. Sends files with my old name. Anyone have any ideas?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can't download to computer Acrobat PRO DC

    I am unable to load my Acrobat Pro DC to my new computer.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. not optimized for Mac and needs updating

    not optimized for Mac and needs to be updated

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can no longer edit my pdfs . it appears the pdf is affected by Google Chrome, but I cannot figure out how to edit now

    Google Chrome appears to prevent me from editing pdfs now. I dont know how to get that feature to work now

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. acrobat won't download

    Acrobat won't download

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cancel my subscription

    Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.

    16 votes
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    6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Reinstallation of Acrobat DC & Bad Certificates

    Good Afternoon,

    I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot Use Version-Not In English-Cannot Read It

    I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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