465 results found
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Shortcut keys not working
For months, I can no longer use shortcut keys (Ctrl+C) in Adobe Acrobat Pro. I have searched for resolutions, but nothing works. This is super frustrating.
1 voteHi Richard Liles,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Acrobat Web Team
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Acrobatのreview機能(Web)のフィードバック
カタログなどのコンテンツを数人でチェックする際に使わせていただいてます。
解決済みのコメントも
プレビュー上にも図示されていてほしいまたは表示させるかどうかを作成者が選べるようにしてほしい。
アップデートが頻繁にあり、とても使いやすくなっていってます！
1 vote -
Copy and paste
There used to be the ability to copy and paste a message into the message box, but now you have to type it in and if you make a mistake, it won't let you backspace or delete it to correct the mistake.
1 voteHi,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Acrobat Web Team
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"add text feedback" feature - love it!
Love the "add text comment" feature! I provide my medical students with written feedback on their notes, and this feature comes in handy.
1 vote -
Lack of service
I hate Adobe and want to cancel 1 of my plans. It's impossible to get to the email address I want to cancel, you keep showing me the addrress I wanty ot keep. FFS, is it impossible to have someone that is actuaslly a person help me?
1 voteThank you for reaching out to us. We apologize for any inconvenience this may have caused.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html. There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to: https://helpx.adobe.com/manage-account/kb/billing-faq.html.
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Templates
I sometimes have problems selecting multiple templates.
It gives me a message: Unable to process files. Pleas try again.
1 voteHello Julio,
We are happy to inform you that this issue has been fix and you should not be seeing this error anymore. Please let us know if you face any issue again.
Thanks,
Sign in Acrobat Web
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Spara namn på signerare
Spara signerarens namn som är kopplad till en epostadress så att man som admin inte behöver skriva in namnet varje gång personen ska läggas till för signering.
1 voteHi Börje,
The current behavior should allow the user to save the name of the recipients in the address book. Please let us know if you have more feedback.
Thanks,
Sign in Acrobat Web Team
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Glitch in comments section covers up interface navigation buttons/scroll bar
I'm having a new issue with the comment bar over the past several days. Sometimes, it glitches so that the comments are on top of the interface buttons, making some features hard to access. What's more, it actually looks like the scrolling bar for the comments section completely disappears when this happens, making it extremely difficult to navigate through a long list of comments.
1 voteHi Jessica Drennon,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Amit Gupta
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New update is not good.
Dear Sir or Madam,
I hope this message finds you well.
I wanted to provide some feedback regarding the recent updates implemented into the Adobe Sign feature of the Adobe Creative Cloud suite. We are a school that regularly utilizes your products, particularly Adobe Sign, for enrollment and recruitment purposes.
Currently, we are experiencing difficulties with our usage of Adobe Sign. Despite having multiple templates set up for sending signatures, we are encountering issues when attempting to utilize them. As a result, our operations are being negatively impacted. It would be highly inefficient for us to send each template individually,…
1 voteHi,
Thank you for your suggestion! We're excited to let you know that you can now use send multiple templates for signing.
To use it please follow below steps:
1. Click on E-Sign option in the top bar at Home page
2. Click on Request E-Signatures card
3. This will open the file picker, then select the E-Sign template option and select multiple templates, then click on Continue
We appreciate your input, and we hope you enjoy exploring this new addition to our app. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Your input helps us continue to improve the app for all users.
Thank you again for your support!
Best regards,
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Does not print!!!!
How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?
2 votesHi Everett Buck,
Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.
Regards,
Acrobat Web Team
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Not supported country
This is the worst service I've ever seen, you allow me to create an account and do everything, and finally you prevent me from adding or editing my PDF, and even if I want to pay you, you say that it is not supported in my country, then why allowing me to connect to your stupid dashboard, and waste my time, since you do not care for our country, I will ensure that all users in my network never use your services
1 voteHi Khalil,
Thanks for reaching out to us and apology for inconvenience caused. Unfortunately, we dont support our service for now in your country but we will revert back once we will enable our service in your region.
Regards,
Acrobat web team
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spacing and font edit window is gone in acrobat pro!
my window for font choices and spacing has disappeared! how do i edit fonts and spacing now?
1 vote -
Text editing not working well
When I am editing this PDF the sidebar where is shows font format, size, bold, etc does not come up. Could not figure out where to find it.
1 vote -
Necesito deslogueo de cuenta adobe
Necesito salir de una cuenta adobe
2 votesHi Ricardo Muñoz,
To log out of Acrobat Web, please follow the steps below:
- Click on the avatar icon located at the top right corner.
- After clicking, a menu list will appear. Select the last option titled "Sign out" from the menu.
- You will be successfully logged out of your account.
Regards,
Sahil Kapoor
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レビュー機能にて解決済注釈の表示方法
解決済のコメントの表示方法を
「完了→非表示」にするのではなく、「完了→文字が灰色に（薄色）」や
「完了→コメントに打ち消し線」など、
他の閲覧者が完了済コメントの内容を確認しやすいようにしてほしい。既に完了した内容を非表示になっていたがために、同様のコメントを入力してしまうことが多いです。
1 voteHi 旭 遠藤,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you might have encountered while using Acrobat Web.
To view the resolved comments, please follow the steps outlined below:
- Click on the "Filters" button located in the upper right section of the comments panel.
- The filters panel will appear; there, click the "Resolve" button, and then close the filters panel.
- All the resolved comments will now be visible in the comments panel.
To assist you further, I have included screenshots that guide you through these steps.
Best regards,
Amit Gupta
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macOS Sonoma Print issues
updated to macOS Sonoma and now I can print from PDF
1 voteHi Cindy Licht,
Thank you for the feedback. In case the issue appears again, please share if you are not able to print any document or facing the issue with a particular document?
Regards,
Acrobat Web Team
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New Version No Good
Your new signing system isnt very good - it doesnt remember email addresses from history like it used to, and now signing takes longer as you can't just drag and drop signatures and dates - you need to select signature and then type of signature - wasting clicks
1 voteHello Simon,
We like to inform you that we have improved this experience by enabling drag and drop for fields and reducing the clicks it takes to add a signature. Please let us know more about what we could improve.
Thanks,
Sign in Acrobat Web Team
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very slow
I love adobe scan for android, first time using adobe cloud on desktop to get the files I just scanned:
- Very slow to use on desktop
- Cannot open file on new window using middle click button
- Too many steps to rename file (Click on file, click on name menu, click on edit button, change name, save)1 vote -
make rotating pages free
charging people to rotate pages in a pdf file? really???
1 vote -
Web Version Is Horrible and Frustrating
This online version sucks! I hate it. I miss my old desktop version where I can batch import a bunch of PDF's. The interface is also horrible and non-intuitive. I'm going to request our IT look for a different tool to edit PDF's.
1 vote
- Don't see your idea?