Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Unable to process request Please contact customer support for help

    Unable to process request
    Please contact customer support for help

    5 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  2. PDF convert error

    I'm trying to create PDF file, but always show an error "Unable to process request"... What can I do?

    5 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  3. ファイル結合

    ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない

    5 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  4. changing word doc to pdf not maintaining original arrangement

    Changing word document to pdf messes up original arrangement acrobat pro. I signed up to adobe pdf pack because I thought it would be better but it is doing the same thing.

    ersioson@gmail.com

    4 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. web coverter https://cloud.acrobat.com/convertpdf won't work

    Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
    Error: "Unable to fetch base_uris from files Tier"

    4 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  6. EDIT does not work on Cloud Adobe

    A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.

    3 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  7. can't find docx

    I converted a pdf to docx and can't find the docx

    3 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  8. can't even use it...

    i need some help here ...i can't even create the PDF and won't convert to PDF i hope you can fix it ...because i need it urgent ...

    3 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  9. PDF PACK: Ability to create PDFs from MS Publisher

    I use very few Acrobat features, but the one I really need is the ability to create PDFs from MS Publisher for commercial printing. It would be helpful if I could do this using the PDF Pack since it allows conversion of MS Word and Excel docs.

    3 votes
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    1 comment  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. Header not exported correctly

    https://www.dropbox.com/s/prc2av19p3t9rkl/Screenshot%202020-02-23%2017.26.26.png?dl=0

    When exporting max excel files to PDF the converter changes headers and footers to random strings not what is in the file

    2 votes
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  11. 2 votes
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    1 comment  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. AAAAAA

    hjggcfg

    2 votes
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  13. 2 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  14. Duplicate Option

    It would be great to have a Duplicate feature in this so that you can simply update a version of a document. I do lots of review visits to the same people so the top elements would remain the same in a PDF.

    2 votes
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    1 comment  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
    cfrench responded

    Hi Ben – It looks like you made this comment relative to creating a PDF file. Can you explain more about what you’re trying to do?

  15. Not compatible to every Hindi Fonts.

    Adobe PDF converter does not convert all the Hindi Fonts as it is. While other PDF converter does it very easy easily. Please do for the same.

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  16. Good

    Ok👌

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. Broken language support

    It doesn't support any languages other than English. It turns it into weird characters when trying to convert a word file to a pdf. Word file attached.

    Thanks.

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe is broken down and sad.

    I do not know what happened to Adobe. Acrobat DC online will NOT let me move pages around within a document, will only let me combine a few pages to create a document, and is a shockingly poor and hollow representation of the advertised capabilities of this program. I am overpaying for a program that has features that do not function and that has fewer features than previous. You've lost a lot of credibility with me.

    1 vote
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    1 comment  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. i am not able to convert to pdf. why?

    please i am trying to convert a file to pdf and it is not working

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  20. compression messed up document

    the document is all messed up. horrible compression useless

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
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