1753 results found

1. Request for payment won’t go away

   I paid 69.99 for PDF pack for and 23.99 for PDF export, but I still CANNOT ACCESS FEATURES SUCH AS COMBINE FILES.
   
   The app keeps asking me to pay again. I press the pay again option and get message that I have already subscribed. I can’t get out of this error loop! The blue star next to “combine files” won’t go away. I just cancelled export to see if it would help - nope.

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   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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2. No se activa la suscripción de Acrobat DC

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   1 comment  ·  Bugs  ·  Edit…  ·  Delete…  ·  Admin →
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3. Can’t sign

   Since update 19.06.00, I can’t seem to sign my documents. I created them, they are not from some outside source with restrictions. I’ve been doing my work on acrobat everyday for the last 9m, no problems. I think it has something to do with this latest update because my problem started right around this time. I use my iPhoneX, haven’t tried on any other system yet.

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   Resolved  ·  2 comments  ·  Bugs  ·  Delete…  ·  Admin →
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4. Bug

   I am
   Unable to sign some
   PDFs and others o can sign. This problem just started occurring. What is cause? I am using my iphone

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   0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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5. Acrobat can connect to Dropbox but why can not connect to Creative Cloud?

   I want to connect to Creative Cloud

   3 votes

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   1 comment  ·  Organizing or Combining PDFs  ·  Delete…  ·  Admin →
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6. Highlights made in Papers app do not show up

   Dear Madam/Sir,
   A number of books I’ve highlighted on a Papers app on my Mac/iPad show up completely empty of highlights within the Acrobat Reader. (An example is attached.)
   Is there any hope for the likes of myself who likes to highlight text so much that does it on any and every platform available and as a result is left with a cornucopia of differently-coded highlighted PDFs in their library?
   Thank you.
   Best wishes,
   Alexey

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   5 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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7. Login issue

   I’m unable to login to my account i have reset my password twice, created new account however it says “access denied “ you have no longer permission to access and blah blah..... any gharelu nuskha to solve the issue?

   3 votes

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   1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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8. Please change the UI of the app...the greyish design is a little boring. Also allow viewing of folders in thumbnail view.
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   1 comment  ·  Viewing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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9. action not allowed

   Trying to open .PDF file with adobe reader app in iOS 13.2. The file is stored in iCloud files. I browse to the file ad try to open it and Reader responds with a dialog that says: “Not Allowed: your organization only allows you to open work or school data in this app.” The phone is a brand-new iPhone 11 owned by me and I don’t currently work for any organization or attend any school that should restrict my access to my own documents on my own phone.

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10. Will not let me open file to download a form from Uber

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    0 comments  ·  Creating or Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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11. App Disappearing

    The app is disappearing on the screen. I can only see it in search. I’m using the iPhone X

    6 votes

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    Need Info  ·  2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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12. Since the last update, it takes so long to load a comment or show a highlight mark in big pdfs (Ipad 2018)

    Before the update, it worked perfectly even with big PDFs. Now, it does not take that much to open the file, but it does go with relay when I try to highlight a sentence or add a comment. Please, fix this as soon as possible. Thank you.

    11 votes

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. Can not restore my purchase of PDF pack

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    Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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14. How do I transfer a file from iCloud to ipad

    I don’t see an option to transfer files from cloud to iPad itself. Also I can’t do any moving with folders, I have to go inside and choose each file individually. I have many folders created this is going to be very time consuming.

    3 votes

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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15. Download files to ios

    I have a PDF in the cloud, but I need to download it to my iPad. I am able to download using the iPhone app, logged into the exact same document cloud, but I don’t seem to be able to download the document to my iPad. This is a document that I need to access when not connected to the internet. So far, I have spent about 25 minutes sending it to myself, downloading to Dropbox, and god only knows what else. This really shouldn’t be that difficult.

    11 votes

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    Under review  ·  0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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16. I need to cancel my subscription, I have tried numerous times but I’m still getting charged

    I need to cancel my subscription immediately

    1 vote

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    0 comments  ·  Bugs  ·  Edit…  ·  Delete…  ·  Admin →
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17. text search for Acrobat on IPad stopped working

    19.04.00 (20190411.111013). typing a search term in the Q field stopped working. I get no results on any pdf. Worked previously.

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    Resolved  ·  7 comments  ·  Bugs  ·  Delete…  ·  Admin →
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18. Do not call it “Export PDF” if you can not actually do it.

    “Export PDF” does not actually export as a PDF.
    Why is the app missing the standard exporting function like ‘AirDrop’?

    1 vote

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    1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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19. Purchase successful. Activating feature. Please wait

    I have paid $9.99 for the ability to combine 2 pdf files. It says purchase successful activating feature please wait. I have been waiting for over an hour now. How long should this possibly take?

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    5 votes

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    Resolved  ·  6 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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20. I am looking for a program where I can create a document, but this seems to only convert existing? Am I using the wrong application?

    I am looking for a program where I can create a document, but this seems to only convert existing? Am I using the wrong application?
    I work off an iPad, is this an issue with adobe? Thank you for your help.

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    0 comments  ·  Creating or Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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