Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you please details the issue you are facing.
    Can you share with us the acrobat version and the operating system you are using
    also can you share with us some sample PDFs with which you are facing this issue.

  2. Acrobat DC crashes, then toolbar reverts back to default.

    I mostly use the Edit or Prepare Form tools. While I'm updating my document, Acrobat crashes at random times. There is nothing consistent, it just seems to be more finicky after the most recent update. After it crashes, I reopen it and the customized toolbar on the right has reverted back to the default tools. This is very inconvenient and happens several times a day while editing or preparing a document. Is this a known issue and is there a fix for this?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug Report: Version 2019.008.20074, Win 7...Does not save to desired location

    When I first open Acrobat the first time I try to do a SAVE AS to a different location...the document is not saved to the target location. Second time I tray it, document IS saved to target location.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. I spent 30 minutes redacting a document, removing metadata, and when I hit save---poof! it disappeared. I could quit.

    Document disappeared completely. The most bizarre disappearance of a 30 minute project EVER.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Acrobat has inbuilt mechanism for Auto-save to recover files in case of a crash.
    Requesting you to please let us know if you have received the prompt to recover your file on relaunch.

    The default time settings of Auto save are present & modifiable at-
    Preferences-Documents Section→
    Save settings.

  5. Properties disabled

    What is the point of having a PROPERTIES button when it is grayed out and cannot be used?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.

    when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Acrobat DC not opening pdf files on Mac

    Can't open pdf in Acrobat DC. The wheel spins and the program has to be forcefully quit. The program stops working as it prepares the file for reading.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes.

    I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes, and I need to restart the programme

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Freeze Issue When Zooming with Scroll Wheel

    When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stop refreshing the page thumbnails

    When I have the Page Thumbnails sidebar open and I switch between different open PDFs Acrobat refreshes the whole thing, including all the pages which can be slow and locks-up the whole UI. Why can't it cache the thumbnails when I switch between documents? It becomes very painful if I have a long PDF with 100+ pages in.

    1 vote
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. The PDF file will be collapse after saving the file and reopening it.

    Tested with Acrobat DC and PitStop Pro.
    Run the attached action and save your random PDF.
    Reopen the PDF file and the interface will now be collapsed.

    2 votes
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. When, if ever, will we see Acrobat thumbnail previews in Windows Explorer?

    Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.

    Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?

    Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Have a download button which facilitated a download to the customer's computer instead of just getting the page address

    Have a download button which facilitates a download to the customer's computer instead of just getting the page address downloaded

    3 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  Bilal Ansari responded

    Could you be more specific? Where do you expect a download button? Also, what do you mean by ‘page address downloaded’?

  18. Mismatch between splitted file names and bookmark names

    After splitting a large document by top-level bookmarks, file names do not match bookmark names.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mismatch between splitted file names and bookmark names

    After splitting a document by top-level bookmarks, file names do not match bookmark names.

    Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Program Closes Adobe Acrobat DC has stopped working

    I will be in the middle of a project and this comes up...

    Adobe Acrobat DC has stopped working

    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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