Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Bug: Save as not working: "The File may be read-only, or another user may have it open.

    Unable to "save-as," export, or e-sign a PDF document.

    Error message when trying to export as another PDF file type, or as another PDF with normal "save as":

    "The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

    I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.

    5 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acrobat DC is so horrible that I will toss it for a pirate copy

    It is dead slow! I have an 64bit Windows 10 laptop and it takes almost two minutes to exit it! I will toss it for a pirate copy without cloud options.
    It sucks big time.

    2 votes
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. it keeps crashing on my mac and its the newest version of Acrobat Pro

    whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!

    2 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.

  4. DC PRO constantly crashes

    DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.

    5 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pages flickering

    When viewing pages, they often flicker, as if they are redrawn infinitely.

    2 votes
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  6. PDF won't open from Windows Explorer after a different PDF is opened from inside Madcap Flare

    I'm using Adobe Acrobat DC and MadCap Flare 2018 r2 on a Windows 10 operating system.

    Steps to reproduce:


    1. Build a PDF in Flare.

    2. Open the PDF from inside Flare.

    3. Double-click on a different PDF in Windows Explorer.

    Expected result: Second PDF opens.
    Actual result: Second PDF does not open. The error message that shows up sometime later says: Acrobat failed to connect to a DDE server.

    MadCap support has been unable to resolve the issue.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Dont crash lose 3 hours of my work and then not be able to bring it up the file, how about that for a great idea. Thanks!

    dont crash and have a **** program that loses large amounts of work. Thank god there was an auto save oh wait it crashed and didnt work too.

    super!!!!!

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you please details the issue you are facing.
    Can you share with us the acrobat version and the operating system you are using
    also can you share with us some sample PDFs with which you are facing this issue.

  9. Acrobat DC crashes, then toolbar reverts back to default.

    I mostly use the Edit or Prepare Form tools. While I'm updating my document, Acrobat crashes at random times. There is nothing consistent, it just seems to be more finicky after the most recent update. After it crashes, I reopen it and the customized toolbar on the right has reverted back to the default tools. This is very inconvenient and happens several times a day while editing or preparing a document. Is this a known issue and is there a fix for this?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug Report: Version 2019.008.20074, Win 7...Does not save to desired location

    When I first open Acrobat the first time I try to do a SAVE AS to a different location...the document is not saved to the target location. Second time I tray it, document IS saved to target location.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. I spent 30 minutes redacting a document, removing metadata, and when I hit save---poof! it disappeared. I could quit.

    Document disappeared completely. The most bizarre disappearance of a 30 minute project EVER.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Acrobat has inbuilt mechanism for Auto-save to recover files in case of a crash.
    Requesting you to please let us know if you have received the prompt to recover your file on relaunch.

    The default time settings of Auto save are present & modifiable at-
    Preferences-Documents Section→
    Save settings.

  12. Properties disabled

    What is the point of having a PROPERTIES button when it is grayed out and cannot be used?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.

    when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.

    1 vote
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  14. 1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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  16. I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes.

    I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes, and I need to restart the programme

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stop refreshing the page thumbnails

    When I have the Page Thumbnails sidebar open and I switch between different open PDFs Acrobat refreshes the whole thing, including all the pages which can be slow and locks-up the whole UI. Why can't it cache the thumbnails when I switch between documents? It becomes very painful if I have a long PDF with 100+ pages in.

    1 vote
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. The PDF file will be collapse after saving the file and reopening it.

    Tested with Acrobat DC and PitStop Pro.
    Run the attached action and save your random PDF.
    Reopen the PDF file and the interface will now be collapsed.

    2 votes
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  19. 1 vote
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  20. When, if ever, will we see Acrobat thumbnail previews in Windows Explorer?

    Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.

    Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?

    Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows…

    1 vote
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