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Acrobat for Windows and Mac

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726 results found

  1. Text in PDFs is too light--much harder to read than in older versions of Acrobat Pro. Zooming in doesn't help. Please restore darker text to make documents legible without eyestrain!

    1 vote

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    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

  2. Since acrobat pro dc 20135, and patch 20138, acrobat is not working with BPDX files to update a search index. I call acrobat.exe with a bpdx file passed as an argument, acrobat launches, and then the window appears as it did before attempting to update the index. Then message appears "fatal search engine error (-6) not able to find the file". I just went through an issue - after update 20135, with acrobat not being able to search a PDX file - saying file not found. Update 20138 fixed the issue with acrobat but I suspect the issue still exists…

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    Hi,

    The issue has been fixed in our latest Acrobat release (version# 21.001.20142). Please update your Acrobat and let us know if you’re still facing this issue.

    Thanks
    Adobe Acrobat DC Team

  3. When we change the reading order in Accessibility of images in a scanned and OCR'd document, the image becomes a grey or white box and no longer shows the image if we move it in the reading order. If you move it back to the original location in the reading order, the grey box disappears. If you save it once the grey box appears, it's permanent. We have tried working with support and they've witnessed the issue happen. The open case may be under cheil@wooster.edu but I don't have the case number handy.

    1 vote

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    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

  4. Adobe Acrobat DC (21.001.20135)

    Yesterday 11/2/21, my Adobe Acrobat DC pro stopped searching indexes I have made. I Opened an index file (*.pdx) which I built using Adobe Acrobat DC pro a couple of weeks previous and when you search for a term, no results are found.
    So I re-built the index again (~8 mins duration) and the index was then able to return hits on search terms. It worked throughout the day yesterday with no problems.

    This morning, I opened the index again (the one I re-built on 11/2) and again it doesn't find any results on search terms…

    1 vote

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    Resolved  ·  2 comments  ·  Other  ·  Admin →
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  5. Hi dear; Since I'm an adobe customer and I want to know how secure your service is, because yesterday I sent confidential papers to one person and say that a third person opened the shares in another state (Los Angeles).

    1 vote

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  6. Would love for alt text to be part of the searchable text in Acrobat's "Find" function—whether that's alt text that's been added in Acrobat as a tag or has been set up prior in another program (like INDD).

    1 vote

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    Hi,
    Thanks for connecting with us. We have taken you suggestion and we have kept it in our radar. Currently we do not plan to implement it in near future but you may see it coming in future releases.

    Thanks
    Rachit

  7. Da mein Video in einer aus PowerPoint exportiertem PDF nicht abspielbar ist (mangels Flash-Support) habe ich das Video nachträglich über das "Rich-Media"-Werkzeug in das PDF eingefügt. So ist es zwar abspielbar aber bei den Steuerelementen lässt sich nichts einstellen. Ob ich dort "keine" oder "Alle Steuerelemente" auswähle ändert nichts an der Darstellung. Es werden keine Steuerelemente angezeigt. Auch das Feld mit der Farbauswahl lässt sich nicht anklicken. So kann man das Video im PDF mit einem Klick darauf zwar starten, aber nicht mehr anhalten oder erneut starten.

    1 vote

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  8. It is not possible to install the new Adobe Acrobat Pro 2020 for mac at Mac OS Sierra Version 10.12.6. on a MacBook Pro from 2017

    What should one do in this situation?
    * Install any possible Mac OS Update? (Hard change just motivated by one failure at Acrobat) at which Mac OS Version does Acrobat Pro secure work?
    * Claim the sold (Not Cheap) Software package and use alternative product for macbook?

    Please help fast because reclamation time is going away.
    Thanks a lot!

    1 vote

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  9. 0 votes

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    Resolved  ·  0 comments  ·  Other  ·  Admin →
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  10. 1 vote

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    Resolved  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  11. I am interested in being able to auto-tag a part of a page, such as a table, for example. Can you let me know where Adobe is in term of implementing the partial auto-tag suggestion. Thanks.

    2 votes

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  12. It would be great to have a function that allows you to scroll left to right - as well as - up and down.

    2 votes

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    Hi,
    Thanks for connecting with us. I have share the request with the management and we do not plan to implement it right now. We have kept it in our radar and will provide the support in near future.

    Thanks
    Rachit

  13. We are trying to create a PDF document without active Hyperlinks since the PDF will be sent to external sources and persons.
    We/I have tried to use Save as Adobe PDF, print to Adobe PDF and other options through Adobe utility but all document created do have active hyperlinks in them.
    We do not wish to have users click on the hyperlink and navigate to that particular site.
    Current workaround is to create a PDF, open the PDF in Acrobat Pro and save it again.
    We cannot ask our people to do that manually each time for each document since…

    1 vote

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    Hi

    You can create PDFs from Office applications without active hyperlinks by unchecking the “Add Links” option in Acrobat Preferences in the Office PDFMaker addin.
    Let us know if that resolves your problem.

    Thanks
    Tanvi

  14. We need a way to setup adobe Pro to automatically utilize the accessbility scanner when saving a doc to become more ADA compliant.

    Out of the box, this should be a feature we can turn on.

    5 votes

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    Hi,
    You can check the Accessibility of a pdf by running the Run Accessibility Check feature in Accessibility App.
    Also we have kept this request in a radar and will try to provide the support in future.

    Please check out latest features on Acrobat Pro DC.

    Thanks
    Rachit

  15. allow for colour selection of features such as checks, dots, x's. so that they stand out when inserted.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi

    We already have delivered this feature to change color of the annots/signature.

    Requesting you to please update to the latest version and try again.

    Regards,
    Sandeep

  16. I am a PhD student and have switched to Adobes pdf viewer because I think it is the best one (google and edge do not offer the same accessibility for mark up etc.) The one thing that I love about google and edge is that you can set them to open the previously viewed document. I read a lot of articles and use the tabs as a sort of reading to-do list. But when I close adobe (or my computer restarts) that list disappears, I have to either remember them or go to the recently opened files to open them…

    2 votes

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    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.
    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

  17. I am just updating my resume to be more accessible to vision impaired. I am having trouble with some items running together in read-aloud.

    In Adobe Acrobat Pro DC

    My favoured option would be that we have the option to insert a <pause> object in the reading order.

    If this is not possible, can you change Read-Aloud to pause between elements.

    3 votes

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    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.
    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

  18. We noticed that your PDF viewer doesn't have AccSupp ActualText support. This means that copy-pasting technical text such as shellscripts and programming code, does not work in your PDF viewer and this greatly restrains the use of your whole program.

    The replacement text is said to be supported, according to the file "Document management - Portable document format - Part 1: PDF 1.7" both on Table 323, page 559, and on section 14.9.4, page 615. Available here: https://www.adobe.com/content/dam/acom/en/devnet/pdf/PDF32000_2008.pdf.

    But according to the tests made using PDFs produced by pdflatex using the package accsupp, the replacement text support seems to…

    1 vote

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    Hi,
    I understand your concern here. I have shared this with the higher management. We currently do not have any plan to implement it but we have kept it in our radar and will pick up in future,

    Check the latest features in Acrobat Pro DC by keeping the software on latest version.

    Thanks
    Rachit

  19. Working with tagging of PDF documents for accessibility purposes, with a lot of them being nearly identical to each other or within a document there are repeated patterns, it takes a long time and a tidious task to create tags individually. It would be a very neat if it were possible to Copy/Paste the (selected) tag strutucture within the Tags-panel (excluding any actual content they may contain)

    4 votes

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  20. Read out loud to end or read this page only: The ability to start from anywhere (make option available using right+click from selected area of the document). It's maddening to have to listen to the document over and over and over and over and over and over and over... when troubleshooting order errors. TIA

    3 votes

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    Hi,
    Since I haven’t heard from you and this is a feature request, we have kept it in a radar.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

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