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Acrobat for Windows and Mac: Scanning and OCR

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Bad Sequence of Events when Scanning

I scanned a document into Acrobat Pro to create a PDF. I then mailed the original document to the destination. Acrobat then forced me to sign-in & the document scan was gone. If you are going to force a user to sign-in, consider doing so before you let them use the tools.

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  • JanLowe commented  ·   ·  Report

    I'm new to this forum but wanted to share my thoughts on this issue. If a user is going to be forced to sign in, it should be done before allowing them to use the tools. This would help prevent situations like the one you described where the document scan is lost. Check out alternatives, like https://smartengines.com/, as it doesn't have the same issue. In the meantime, save the scanned document to a local file before signing in to Acrobat Pro.