Nearly $17/month is way too high for a single computer in a residence. The value received is minimal compared to the cost--given that MS Word will also create PDF documents. Office 365 costs a little over $100/year for a suite of programs that can be loaded on up to 5 computers in the household. Your's is $196.56 for a single program for a single computer. I will be canceling. You need to address your pricing!