Acrobat Pro DC refuses to install on a Case Sensitive macOS install
Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.
Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.
I have seen that a fix to this is "planned" and "should be available soon" but that was back in January. This has been a known issue for YEARS, which became a greater issue when macOS began using case sensitive APFS by default.
Exactly WHEN Can we expect a resolution to this issue? "Soon" is not an acceptable response. Saying "Soon" in January doesn't mean "some time after October".
Jamie Schnaitter
shared this idea
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Jason Wakefield
commented
I have exactly the same issue. I have just bought a new MacBook Pro and it has case sensitive file system. I now cannot print from Adobe reader or install Adobe DC which I pay for every month.
Completely unacceptable. If this is not sorted immediately I will cancel my subscription and look for alternative software that works.
How hard can it be to update their software, every other company seams to have no problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!