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Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)

Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).

After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.

My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.

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Stuart Yablon shared this idea  ·   ·  Report…  ·  Admin →
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  • Saurav Bhatia commented  ·   ·  Report

    Hi Stuart,

    Could you please provide us the install log from the below mentioned path:

    /private/var/log/install.log

    We believe that while Acrobat was updating in the background, OS started its update which resulted in corrupting the acrobat binaries may be by hard stopping the acrobat update.

    Regards,
    Saurav Bhatia