Can't convert existing forms to fillable PDFs
I followed those steps, but after I've selected my file and chosen Start, it doesn't start to prepare the form.
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Please share the acrobat version you are experiencing this issue with .You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
Have you tried it with any other file to confirm that this is not file-specific issue.
If possible, please share the test file with us using
https://forums.adobe.com/docs/DOC-7161
-Bhavna