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Acrobat for Windows and Mac: Installation and Licensing

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my acrobat pro license is not recognized

i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.

1 vote

Josef Varga shared this idea · Jan 29, 2019 · Report… · Admin →

Need Info · Mar 5, 2019

An error occurred while saving the comment

AdminRavi (Admin, Adobe) commented · February 13, 2019 9:07 PM · Report

Hi

This has been fixed in latest Feb, 2019 release of Acrobat.

Please update your Acrobat to latest version and delete the below hive.
HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement

Regards

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