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Acrobat for Windows and Mac: Exporting PDFs

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Exporting Formular Data to CSV-File don´t work correctly

We have to use the function for exporting PDF Formular Data to CSV-File. The function works well if you need it for only a few files but if you use it to export more than 500MB -750MB of files the export produces only an empty csv. That is quite a big problem for our company because we need this to export up to 3GB of PDF Formulars as part of our workflows and it is not very handy to export just parts and put them together in time consuming steps

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Florian Tubbesing shared this idea  ·   ·  Report…  ·  Admin →
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  • Adminakagarg (Software Engineer, Adobe) commented  ·   ·  Report

    Hi Florian,

    Apologies for late reply. Can you please share the exact steps to reproduce the issue?
    Also the file you attached on dropbox is of 2.33 MB. Are you exporting multiple PDF's of this kind using some action or a single PDF of 500MB to 1000MB size?

    Thank you for your patience.

    Regards,
    Akanksha Garg

  • Florian Tubbesing commented  ·   ·  Report

    Hi Akanksha,

    first of all the Dropboxlink: https://www.dropbox.com/sh/oshksc38c649vvy/AADghd9tGubQFDJ2T6ZFPJ2Ya?dl=0

    You can find the requested screenshot for the Adobe Version as well as for the Operating System. The Operating System in this case makes no difference. I tryed it on Windows 10 Pro (latest build) with the same result as the Windows 10 Home.
    The pdf file is an example of what we use. We need to process more than a thousand of these pdf´s at the same time. The processing fails at around 500MB to 1000MB of files.
    I don´t add an output file because it´s just an empty csv file.

    Best regards,

    Florian

  • Adminakagarg (Software Engineer, Adobe) commented  ·   ·  Report

    Hi Florian,

    You can share it by uploading it on Document cloud or DropBox and share a public link with us. You can also use share and track PDF option available in Acrobat.

    1. Click the Share button in the upper-right corner when a PDF document is open in Acrobat DC or Acrobat Reader DC. Alternatively, choose Tools > Share, and then browse and select the PDF.
    2. Choose View File.
    3. Click Get Link.
    4. In the Get Link section, click Create Link. The selected files are uploaded to the Adobe Document Cloud and a public link is created.
    5. Click Copy Link, and close the Share pane.
    6. Share the link with the recipients.

    For more info: https://helpx.adobe.com/acrobat/using/sharing-pdfs.html

    Regards,
    Akanksha Garg
    Software Engineer
    Adobe Acrobat Team

  • Florian Tubbesing commented  ·   ·  Report

    Hi Akanksha,
    is there any way to attach files to a comment or edit the post ? Otherwise i would create a new post with the requested informations and files.

  • Adminakagarg (Software Engineer, Adobe) commented  ·   ·  Report

    Hi Florian,

    Thank you for reporting the issue.
    Have you tried export to Excel? Is it also giving the same empty output file?

    Also, Can you please provide us the details of the following:

    1. Acrobat Version - Please share the screenshot of the Acrobat version screen
    Go to help -> About Acrobat ... and take a screenshot
    2. Operating system (Mac/Win) and its version
    3. Input PDF Files
    4. Output file

    Regards,
    Akanksha Garg
    Software Engineer
    Adobe Acrobat Team