Installation problem: IMSLib not found. Acrobat services will not work.
Error message continues: your application install seems to be damaged. Please reinstall the application.
When I visit the page to reinstall the app, the only option is to "subscribe." I don't wish to subscribe. I just need to fix the installation of Acrobat I have.
I have Acrobat Pro DC and it's currently updated.
Acrobat Pro DC Build: 19.12.20034.328841.
I'm on MacOS 10.14.4.
I don't wish to replace my full version with a trial version, and then have to subscribe. I just want my current version to work correctly.
Does anyone have any ideas, please?
Thank you.
Tess
shared this idea
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Anonymous
commented
HI - I have the same problem and have uninstalled, cleaned, rebooted & reinstalled more times than I can remember...
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Anonymous
commented
cancel trial run of acrobat dc and future use
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Ed tandy
commented
I have the same issue. Not sure why this keeps happening.. Did anyone find the fix?
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AdminRavi
(Admin, Adobe)
commented
Hi Tess,
Could you please try uninstalling and reinstalling the Acrobat.