Bug: Adobe Acrobat Pro DC's Insert 3D feature crashes almost immediately
I have a simple .u3d file of a cube generated via the following workflow: Export cube from 3ds Max as .3DS file -> import into Photoshop -> export 3D layer from photoshop as .U3D.
If I attempt to add it to a PDF via [Insert 3D -> Select File + Open -> Ok] in a colleague's copy of Adobe Acrobat Pro DC Version 2019.012.20035 (Windows) it crashes almost immediately.
However, if I follow the same process in my copy of Adobe Acrobat X Version 10.1.16 (mac) it works fine.
Expected result: 3D file is added to PDF.
Observed result: Adobe Acrobat Pro DC crashes while adding the 3D file.
RenderTom
shared this idea
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Anonymous
commented
The company I work for has a multimillion dollar government contract to deliver 3D models to. They better fix it. We had an office wide update except for survey laptops which has the older ver 11 on it. I see possible class action suit alongside other companies unless they get their act together.
Whomever is running the show for this tool needs to be shown the door. Remember when we had Macromedia? But when you have no competition, what need is there to innovate? -
Nik T
commented
Same problem, but I don't expect Adobe to do anything about it. :(