Freeze on opening Document
Acrobat suddenly began to constantly freeze after opening any document. I uninstalled it and tried to reinstall but got a 136 error. I'm on MacOS 10.15.2 "Catalina" on a MacPro (late 2013)
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Holger Pleus
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Holger Pleus
commented
Despite the error showing up, Acrobat seems to be reinstalled correctly and works again. So the issue seems to be solved. But it stays a weird thing that it is throwing an error. I am just uploading the logs. hth.
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Saurav Bhatia
commented
Hi Holger,
Could you please share the logs using the log collector tool https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html
Thanks