Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Error message when attempting to compress a file "An error was encountered while processing images."

I receive this error message when I select File -> Compress PDF.

I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.

I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Jennifer Rossol shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Jennifer Rossol commented  ·   ·  Report

    Hmm, I'd like to share the file but I don't think I should because it is confidential.

  • Uday Upreti commented  ·   ·  Report

    Hi Jennifer,

    I am sorry for the inconvenience caused. I work with Optimize and would like to more about the issue. If it's possible can you share the specific file you're having the mentioned issue with?