You can spend an hour in the template designing screen tediously placing everything and when you go to save, it says you are timed out and completely WIPES OUT everything you've been doing. Horrible user experience. Can you implement a timer similar to what bank websites use? Warning that you'll be logged out in 180 seconds or something similar? That way you can save your work and not waste a huge amount of time tediously re-entering everything. OR create some kind of temporary draft similar to MS Word?