Bug, Crash on opening an embedded Text File
Beim öffnen einer Text Datei, welche in eine Kennwort geschützt PDF Datei eingebunden ist stürzt Acrobat Pro 2017 ab. Mit dem aktuellen Adobe Reader tritt der Fehler nicht auf, hier kann die Text Datei geöffnet werden.
Betriebssystem: Windows 10 1903 Build 18362.1139
Adobe Acrobat Pro 2017.011.30180
2
votes
Nils Düver
shared this idea
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Shreya Bhattacharya
commented
Here is the doc for steps to create crash dumps.
https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html
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Nils Düver
commented
Hi Shreya, thanks for the reply.
The document can't be shared, due to customer data which are in the file.
Where are the Crash dumps located, probably they still exist and can be shared -
Shreya Bhattacharya
commented
Hi Nils,
Thanks for contacting us. Can you please share the document and crash dumps to investigate on this?