Cannot save if file is being previewed in Windows File Explorer
On the Windows 10 desktop, if your view option in File Explorer is set to have a preview pane and the file you're working on is selected and being previewed, Acrobat will throw a dialog window that says: "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.".
The preview pane is causing Acrobat to assume the file is in use, which technically it is, but this is a bug that shouldn't cause a file saving error. Selecting another file in File Explorer fixes this and allows you to save. But this workaround shouldn't be necessary. Please fix.
Simon
shared this idea
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Rachel
commented
Yes it is a problem for me to who likes to view the preview panel and save. The only work around I have found in saving is to make sure the file explorer in not open to the location you are saving to
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Jan-Lukas Schröder
commented
Unfortunaltey this issue is still there.
We currently have 5 people that always work with the preview pane in windows 11.
Adobe is not able to save the document which is a big problem for them because they work with a lot of pdf-files and NEED the preview pane. -
Rachel
commented
This is a BIG issue and needs to be fixed. This temporarily fixes but needs to be done daily as I think the program reverts back https://www.technipages.com/file-explorer-pdf-preview-shows-index-file-directory/
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JOHLC commented
Our customers are seeing the same issue on the latest versions of both Acrobat DC and Adobe Reader.
Researching this issue, it seems it has been ongoing for several years.
I have not been able to find a workaround.