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Acrobat for Windows and Mac: Fill & Sign

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Adobe Acrobat DC

Mac Book Air M1

Using AA DC fill and sign error - told me to contact the IT department after submitting an email request for someone to sign my read-only pdf. I am a sole business owner with no IT department?

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Daniel B. shared this idea  ·   ·  Report…  ·  Admin →
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  • Himanshu Mittal commented  ·   ·  Report

    Hi,

    Thanks for using Adobe Acrobat DC.

    Can you please share the below information to debug the issue -

    Please share fiddler logs while you perform the Request signatures workflow. Below are the steps to capture fiddler logs :
    • Download fiddler from: https://www.telerik.com/download/fiddler
    • Run fiddler and go to ‘Tools-> Options’
    • In the HTTPS tab, ensure the checkboxes are checked: ‘Capture HTTPS connects’ and ‘Decrypt HTTPS traffic.
    • Now let fiddler run and launch Acrobat and perform the same operation.
    • Once complete do a save of data by ‘File->Save->All sessions’.
    • Please share this data

    Thanks
    Himanshu