Password incorrect message appears for the correct password
I have a password protected pdf. I can open it with the correct password. Then I tried to remove the protection going through below steps.
- Tools
- Protect
- Advance options
- Security properties
- Changed security method to "No security"
At the fifth step, I got a prompt to enter the password again. I entered the same password I used to open the document, but it says the password is incorrect.
I checked for non-functioning keys of my keyboard and Caps Lock key. I am sure I entered the correct password.
I am using Adobe Acrobat (64-bit) 22.003.20282
Today(13th Dec 2022) I upgraded to Adobe Acrobat pro.
My password is something like this(not the exact one) : 26May1996235683
2
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Madara Wimalarathna
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