Help Menu should be accessible REGARDLESS of sign in status
The Help menu should be accessible even if the user is signed out of the software. The help menu allows us to update the software to latest version, repair the software, get help, and show status. These are all important to our IT team, which in the course of regular business, needs to log into users computers (with their own IT domain user account, not the users) to perform upgrades or repairs. The IT team should not have to ask the user for their login to do so. For example, if I log into a user’s computer using my domain account, I have to either race to click on HELP > CHECK FOR UPDATES before the "log in to adobe" window blocks me, or I have to log into Acrobat by using my personal Adobe log in. Not helpful and not optimal.
Both of these situations are poor workarounds, and really, I should be able to update the software without logging in.
Microsoft 365 started out the same way, but quickly realized they were hindering IT professionals from day-to-day software fixes, and they now allow users to update the software without logging in. They also allow for a “Read Only" mode which would also be a great thing to have. If a user is not logged into Acrobat, why shouldn't it function in a read-only mode, akin to Adobe Reader? It would be wonderful, and would not give away anything for free, it doesn't encroach on your business model, and it would be a pleasure for the IT teams that have to work on your software on behalf of their users.