Language problem when using the “request e-signature” feature
The adobe support team has encouraged me to elevate this issue to the engineers in Adobe.
With Acrobat standard and Adobe for enterprise account, I can’t choose anywhere which language the recipient mails are sent in.
All my account and system settings are for Norwegian, but often the recipient gets the emails in English, not in Norwegian.
Further: it is not possible to see anywhere what language Adobe sends out the email in anywhere.
The Adobe support team has identified that it is possible to avoid sending email to recipients in english and get the correct Norwegian language, when choosing “more options”, but when the email are sent directly without going through this option page, it sends the emails in the wrong language (English)
Se the picture attached for work-around solution.
Suggestion:
1. There should be a place to adjust recipient language for e-signature, when you do not have Enterprise plan with Adobe Sign (I have enterprise plan with adobe acrobat with adobe sign included)
2. If not possible to get setting to choose language, it at least should be visible somewhere what language the recipient will receive emails in.
Se CaseID E-000963607
