Crashing when clicking on a form (2023.008.20421 64 bit)
This is a bug report.
A user reported Acrobat is crashing when opening a PDF and clicking on a textbox to edit it. It happens 2 out of 3 times on multiple PDF's.
We repaired the installation, reinstalled, removed the AppData\Local\Acrobat folder and also removed the Acrobat reg key but the problem persists.
I took a copy of a document and ran it on the previous version of Acrobat reader (On another PC outside of the users environment) and it didn't crash.
I then updated to the latest version (2023.008.20421 64 bit) and tested again, and the problem happens.
Therefore it's a bug with the latest version rather than the document / users environment.
Joe T
shared this idea
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This is still very much a bug affecting almost everyone on this version. Why isn't this being taken seriously?