Support accessed my root library and then disappeared. For the amount of money I have paid for licensing I don't understand why I continue to receive a bad installation error with Adobe DC but I was on Pro then threw my hands up in the air but they convinced me stop stay. Now my library has disappeared for is stuck. If the support numbers were a bit better I think that each user has a different arrangement on their computer. Some technical support would be great as I have spent way too much time trying to fix some really bad bugs that exist with Mac rollouts and your security patches. Dedicated support Truly frustrating to lose your library of 10 years.