I work for a law firm and the last update has messed up a BUNCH of our medical records. We download them from a medical portal. The Arial font is being converted to Symbols... I have tried downloading them again but the end result is the same. Even old records are not affected and the paralegals cannot review the medical records. I need to report this as a bug. We looked at the different versions installed as the files work on some computers but any of us that have the newest update - the fonts are not converting correctly.

Any help GREATLY APPRECIATED! I cannot go page by page to fix the fonts when some of these records are several thousand pages.

I cannot figure out how to roll the udpate back. There used to be a way to do that but I cannot find that option either.....