Keep the Toolbar in the same location across operating systems
I recently purchased a MacBook as an upgrade from my Dell but I'm curious to know the reasoning behind the different tool bar locations on the different operating systems? When using my (latest version) of Acrobat on my PC I am able to have the tools pinned to the top, whereas in the Apple version, they are floating on the left and scattered throughout the bar on the right (with no particular placement in regards to customer usage).
Obviously, changing tool locations can throw anyone off, but it's not the change that is frustrating, it's the fact that these locations actually hinder the ability to use this program efficiently. Having to click between left and right-sided toolbars is infuriating, without mentioning that the floating tool bar actually blocks the view of anything below it. Beyond these frustrations, the customization features of the toolbar are pointless. Only being able to add tools in the order that Acrobat prefers really only gives the Illusion of customization, without giving the ability to do so.
All-in-All these changes are just poorly thought out and executed by your UI/UX design team. It's almost as if you decided to consult one-time users of this product to give you recommendations on the layout. And while searching online, it would seem the MAJORITY of your customers are complaining about this, and have been.... for about a year.
For a company making $5.41 B in revenue this past quarter and $20.95 B in the past 12 months, you'd think you'd be able to either 1)afford better UI/UX designers or 2)afford to make the changes your customers are requesting INSTEAD of focusing your efforts on $24 B in stock buy-backs that you are planning through 2028.
Once again, we are now seeing a company that used to build and design their programs around their users turn to building and designing a company simply for shareholder gain.
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Krajcik Jarred commented
Thanks