AI assistant
Actually make disabling the AI assistant, disable the AI assistant. I have the AI assistant disable in the settings, but I still get pop-ups asking to summarize the documents I am trying to read. These pop-ups both block the material I am trying to read and reduces the usability of the basic program, like scrolling. Also that little chat bar at the bottom should not exist when the assistant is disabled. Please for the love of God fix this. Not everything needs AI help. If I want AI help, I'll use Chat GPT
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Joshua Bennett commented
I came here to say this!!
There are vaguely useful ai features in photoshop and illustrator that can actually save you time, and I can even imagine a time when I might (MAYBE!!) need a long PDF summarized for some reason but STOP OPENING AN AI CHATBOX WHEN I LAUNCH ACROBAT!! It's useless, annoying, invasive and infuriating enough that its the top 30 requests on this site! STOP IT!!! IT SUCKS!!! -
Christopher Gauntt commented
Same same same!!! I am SICK of AI being shoved down my throat when I do not need it or want it. Please resolve this asap. It's been almost a year since this original post was made, and this is still a problem. Come on, there's no excuse for this. I'm a professional programmer by trade, and making this tweak cannot possibly be that difficult. Disabling the Generative AI setting in the preferences should remove all instances of buttons, pop ups, etc. etc.
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Kelsey KD commented
Yes, I've been begging you (Adobe) to disable all of the Generative AI and AI Assistant BS. These "Features" are terrible and as a creative person who makes a living with this work, it insults me.
I pay monthly for Adobe CC, but I am actively looking for another service that WILL allow users to block AI features/turn off AI features. We didn't ask for these features, we don't want them, and most importantly they are making my work more difficult. They slow down every single Adobe App and I wish I could just work in Microsoft Paint.
We don't pay adobe to insult us daily, but that's really the entire point of having a paid subscription, isn't it? So we can be reminded that Adobe doesn't care about its users. Pathetic work. DO better.
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Robert Glavina commented
oh my god! I'm almost ready to completely ditch Adobe just because of this stupid ai **** in acrobat- EVEN AFTER I DISABLED IT! The attached screenshots are just 1 example of this from 1 simple pdf. It even mentions that I disabled AI features, yet auto generates an ai overview anyway and fills half my screen with this other **** telling me what it can do!
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T.J. commented
YES. I literally came just to complain about this. Never before has a 'new tool' in a program ever tried to beat me over the head like AI inclusion has. STOP IT.
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Margot commented
Completely agree. Frustrating is an understatement and obviously Adobe couldn't care less about users feedback.
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Sean VanderMolen commented
Please disable this. It is so **** distracting to have the panel and pop-up trying to sell this **** tool. Which I don't need, want or even asked for!
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Maria Adil commented
Thank you for raising the discussion about the Acrobat AI Assistant feature—it’s clear from multiple community discussions that many users find the AI pop-up intrusive, even when Generative AI is disabled.
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jbtibor commented
QServices Inc
I don't think anyone is asking to remove this feature from Adobe. The request is to fix the setting that switches it off. There are people who don't need AI or they use other AIs, and those who want to use it will still be able to use it. Personal choice is the key here, don't force the use of AI.I.e. I don't think you would be allowed to input confidential content (especially legal) to a random public AI, one must use their private internal AI in such cases.
Because of this I can't open some documents in Adobe because there's no guarantee it's not sent to Adobe's AI. Sure I could go offline too, but it's not really convenient. -
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Sem Jon commented
You're absolutely right — if a user disables the AI assistant, it should truly be off. Forced AI prompts that interfere with reading, scrolling, or basic usability defeat the purpose of user preferences. It's frustrating when tools meant to enhance productivity end up becoming distractions instead. Hopefully, the development team takes feedback like yours seriously and adds a proper "off means off" toggle in future updates.
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Nick commented
Its rubbish. Chat GPT all the way.
Soon Adobe will be issusing Gold badges for certified users, so they can rip-off other businesses to claim to be Adobe Certified experts.
Adobe don't care if they are any good, just helps sell the programme!