1743 results found

1. How to get a monthly invoice

   1. Sign in to https://account.adobe.com/plans.
   2. Click Manage plan or View plan.

   3. In Billing history, select either:

      • to view a PDF of your invoice
      • to send a copy to your email address.

   4. To print the invoice, do one of the following:

      • Select the PDF viewer’s Print icon.
      • Choose File > Print in your browser.
        

   For more information and clarity on the above steps please visit this help document: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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2. Effective way to convert MBOX to PST with attachments?

   If you are looking for the best way to convert the MBOX file with attachments including Email, contacts, calendars, tasks, notes, etc. Then you need to use a third-party tool like MBOX to PST converter tool. This tool helps to convert MBOX files into countless files like EML, MSG, and RTF. It amazingly works with Windows and Mac. Its interactive GUI helps its users to convert MBOX files easily. This amazing tool migrates the MBOX file into Office 365, Gmail, Thunderbird, Yahoo mail, Outlook, etc. Furthermore, this tool helps to convert single and multiple MBOX files easily.

   To know more: - https://www.datarecoveryfreeware.org/mbox-to-pst/

   If you are looking for the best way to convert the MBOX file with attachments including Email, contacts, calendars, tasks, notes, etc. Then you need to use a third-party tool like MBOX to PST converter tool. This tool helps to convert MBOX files into countless files like EML, MSG, and RTF. It amazingly works with Windows and Mac. Its interactive GUI helps its users to convert MBOX files easily. This amazing tool migrates the MBOX file into Office 365, Gmail, Thunderbird, Yahoo mail, Outlook, etc. Furthermore, this tool helps to convert single and multiple MBOX files easily.

   To know more:… more

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3. Adobe Acrobat Install Results in Adobe Visual Basic Runtime Errors Opening MS Word or MS Powerpoint

   After install of Adobe Acrobat Pro 2020 Release (Classic) Version 2020.005.30362 on a brand new Macbook Pro (14 in., 2021) with Apple M1 Max running Monterey version 12.4 already with Microsoft Office successfully installed and working fine, opening Powerpoint or Word for Mac version 16.63.1 (22071401) in Office Home & Business gives multiple, successive Adobe-related Microsoft Visual Basic Runtime Error '53'. Multiple calls with tech support do not resolve the problem. Following advice at https://community.adobe.com/t5/acrobat-discussions/run-time-error-53-and-acrobat-freezing-up-not-responding-quot/m-p/11823639 resolves the MS Word errors, but does not resolve the MS Powerpoint errors.

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4. Does nobody moderate this forum for spam?

   Endless nonsense issues about some "cash app", registering Google Drive, Verizon password… Even tried flagging them but they're still there over 24 hours later; clearly no-one even at Adobe gives a rat's a-hole about this place.

   What a great environment.

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5. Adobe Acrobat Pro

   Bring back the "History" function. I have been using Acrobat for 15 years, and used to use this ALL THE TIME.

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6. bookmark naming

   While creating a new bookmark put the destination page number somewhere in its name so I know where it is by looking at it in the list. Maybe suffix the name (which the user enters) with page number, separated by a hyphen, eg, "Rio Accord - p.34" to indicate that this bookmark was created on page 34. Offer the semi-completed name (eg, "- p.34") with the page number already in it to the user to complete (eg, by inserting "Rio Accord") during bookmark creation. This would give a good idea of where the various topics I marked lie in the document.

   While creating a new bookmark put the destination page number somewhere in its name so I know where it is by looking at it in the list. Maybe suffix the name (which the user enters) with page number, separated by a hyphen, eg, "Rio Accord - p.34" to indicate that this bookmark was created on page 34. Offer the semi-completed name (eg, "- p.34") with the page number already in it to the user to complete (eg, by inserting "Rio Accord") during bookmark creation. This would give a good idea of where the various topics I marked lie in the… more

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7. Preflight window does not work in Windows 11

   STEPS TO REPRODUCE

   • Install Acrobat DC on Windows 11 using Creative Cloud client.
   • Open PDF
   • Go to Print production tools.
   • Click Preflight

   ENVIRONMENT

   • Windows 11 64-bit.
   • Have tried physical machine and virtual, Windows Pro and Home, Service pack 1000.22638.1000.0 and 1000.22636.1000.0.

   EXPECTED RESULT

   • Preflight window opens, listing various preflight options & profiles.

   OBSERVED RESULT

   • Preflight window (without profiles) opens in background, but is immediately followed by an error message: "Unable to copy the user specific preferences:" and an OK button. Clicking the OK button closes the Preflight window.

   • Trying repeatedly to open the Preflight panel eventually leads to an empty Preflight window with no profiles. It seems whatever snag the system gets stuck on, it only attempts each step once then gives up.

   • I have tried resetting Acrobat. Completely uninstalling. Installing in a fresh, clean virtual machine running Win11. Removing all user settings in AppData\Roaming, Local and LocalLow. Nothing.

   • The only thing that "works" is running Acrobat in a virtual Windows 10 machine. Which makes me conclude the problem is an incompatibility with Windows 11…

   STEPS TO REPRODUCE

   • Install Acrobat DC on Windows 11 using Creative Cloud client.
   • Open PDF
   • Go to Print production tools.
   • Click Preflight

   ENVIRONMENT

   • Windows 11 64-bit.
   • Have tried physical machine and virtual, Windows Pro and Home, Service pack 1000.22638.1000.0 and 1000.22636.1000.0.

   EXPECTED RESULT

   • Preflight window opens, listing various preflight options & profiles.

   OBSERVED RESULT

   • Preflight window (without profiles) opens in background, but is immediately followed by an error message: "Unable to copy the user specific preferences:" and an OK button. Clicking the OK button closes the Preflight window.

   • Trying repeatedly to open the Preflight panel eventually leads to an empty… more

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8. Adobe reader desktop (read a cloud file) can not maintain highlight mouse like web ver after a highlight been made

   Adobe reader desktop (read a cloud file) can not maintain highlight mouse like web ver after a highlight been made, It always change back to default mouse

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9. Delta Airlines Ticket Name Change Policy

   Typically, Delta Airlines allows minor name corrections to be made without incurring a fee, as long as the changes do not involve a complete name change or a change to the gender of the passenger. These minor corrections may include fixing a misspelled name, adding or removing a middle name or initial, or updating a prefix or suffix.

   If you need to make more substantial changes, such as correcting the entire name or changing the gender, you may be required to pay a fee and possibly provide supporting documentation, such as a marriage certificate or legal documentation for a name change.

   To make any Delta Airlines name corrections or changes to your Delta Airlines ticket, it is recommended to contact Delta Airlines directly or consult their official website to understand the specific requirements, procedures, and any associated fees.

   https://www.flyamericans.com/blog/delta-airlines-name-correction

   Typically, Delta Airlines allows minor name corrections to be made without incurring a fee, as long as the changes do not involve a complete name change or a change to the gender of the passenger. These minor corrections may include fixing a misspelled name, adding or removing a middle name or initial, or updating a prefix or suffix.

   If you need to make more substantial changes, such as correcting the entire name or changing the gender, you may be required to pay a fee and possibly provide supporting documentation, such as a marriage certificate or legal documentation for a name… more

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10. bizarre saving behavior by Acrobat Pro with one particular file

    For what it’s worth, this is coming from a guy that used to be kenc@microsoft.com (1988-97) – “Ken C-is-for-Chart”, they called me (an area I was responsible for in Works and just a bit in Excel) – Microsoft, where half the folks I worked with were, like the agent today, from India! And it has occurred to me, as I have observed the program behavior detailed in the accompanying doc file, that hey, if I were the programmer on the other end of the program – Acrobat, in this case – I would want to know about this behavior!

    Given that this web page offers file uploading, I guess the only (only??) roadblock possibly remaining is whether it will allow uploading this unique file, at all of 175Mb!...?

    Since I am submitting this “idea” – to be considered a bug, presumably, since clearly Acrobat is not behaving the way anyone would like it to! – submitting while signed in on UserVoice, one would hope that if the big file doesn’t “go”, sign-in info will be available to Adobe? such that you can contact me, hopefully with another way to get you the file? …as I said, in some way it is “unique” in causing this, ahem, untoward behavior.

    So here goes, uploading the details in “Save problem description.docx”, and trying to upload “Chinese-English Dictionary (Giles, 1892, 1912).pdf”.

    
    Well... the big file it seems didn't "go", but also without any rejection notice or report of failure. 
    
    By the way, lastly – if it turns out that someone is interested in this! – that file contains no personal information, only highlighting and bookmarking of various dictionary entries.  And the file (1912, scanned and somehow OCRd, including the Chinese, in the original) originally came from archive.org at https://archive.org/details/b31352583/page/552/mode/2up (just verified).
    
    Yeah, one more thing, without re-editing the attached file:  That file mentions the versions of Acrobat involved, but does not mention that my machine is running Windows 10, my wife's Windows 11, with the same "bizarre" behavior.  :-)
    

    For what it’s worth, this is coming from a guy that used to be kenc@microsoft.com (1988-97) – “Ken C-is-for-Chart”, they called me (an area I was responsible for in Works and just a bit in Excel) – Microsoft, where half the folks I worked with were, like the agent today, from India! And it has occurred to me, as I have observed the program behavior detailed in the accompanying doc file, that hey, if I were the programmer on the other end of the program – Acrobat, in this case – I would want to know about this behavior!

    Given… more

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11. Auto-bookmarking highlights

    When highlighting, offer the highlight to be bookmarked.

    Highlighting is done to something worthy of attention and therefore having need for later recall and return. I am reading a 200 page document and I have liberally highlighted interesting parts of the text, many on the same page. Now how do I revisit those highlighted parts? I am having to scroll through the entire document page by page in full page view to do that. A bookmark created while highlighting would serve that purpose perfectly. The name of the bookmark would be entered by the user if he wishes (some default otherwise, eg, H1, H2) and should have the line number + page number combination offered as a suffix for the user to optionally prepend his name to (hopefully no-one would have two separate highlights on the same line), eg, "Design Pedagogy - l.15 p.59" could be the name of the bookmarked highlight that talks about Design Pedagogy. The part from the hyphen onwards would be offered by Acrobat. Or else one would need a Search-First-Prev-Next-Last method for hopping between highlights also. But named highlights as bookmarks are far better, they allow me to refer to the highlights and navigate to them too. If I don't want to name the highlight (for a one-page document, for example), the naming default, eg, H1, H2 would be used.

    Of course, all bookmarks should be shown in the list in the order of destination.

    When highlighting, offer the highlight to be bookmarked.

    Highlighting is done to something worthy of attention and therefore having need for later recall and return. I am reading a 200 page document and I have liberally highlighted interesting parts of the text, many on the same page. Now how do I revisit those highlighted parts? I am having to scroll through the entire document page by page in full page view to do that. A bookmark created while highlighting would serve that purpose perfectly. The name of the bookmark would be entered by the user if he wishes (some default… more

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12. Window constantly zooms in and out when checking colour separations so you can't see your entire artwork

    Revert to how it used to be!

    2 votes

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13. Acrobat Reader frequently requires choosing save location for PDFs already saved on my PC

    When I open a PDF from my PC, add some comments and click File -> Save, or Ctrl + S, Adobe Reader requires me to choose a save location as if I chose the "Save as" option, instead of just overwriting the original file. It doesn't always do this; I don't know why it does or doesn't. I'm using Windows 10 version 22H2 build 19045.2846.

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14. (Public) Help website requires login

    Some links within the Adobe Acrobat Pro app point to https://helpx.adobe.com/ (e.g. items in the Accessibility report). Upon clicking the link the help text shows briefly but is then replaced by a login screen. There's no option to cancel or go back to the previous page (not even an option to switch account if it shows the wrong account).

    At that moment I'm not interested in logging in, I need the information on that page which I just saw for two seconds.

    If you go through Help > Online Support you end up on the same page, but then you are logged in automatically. From that moment on, reading the help pages is allowed. Apparently.

    Some links within the Adobe Acrobat Pro app point to https://helpx.adobe.com/ (e.g. items in the Accessibility report). Upon clicking the link the help text shows briefly but is then replaced by a login screen. There's no option to cancel or go back to the previous page (not even an option to switch account if it shows the wrong account).

    At that moment I'm not interested in logging in, I need the information on that page which I just saw for two seconds.

    If you go through Help > Online Support you end up on the same page, but then you… more

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15. Login to UserVoice with Adobe Login

    Crazy idea, how about allowing us to use our Adobe accounts to login to UserVoice?

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16. How to Convert Unlimited OST to PST without Outlook?

    OST (Offline Storage Table) and PST (Personal Storage Table) are two different file formats used by Microsoft Outlook for storing emails and other data. OST files are created when you use Outlook with Exchange Server, while PST files are used for storing data on your local computer.

    If you need to convert an OST file to a PST file, you can try a few methods:
    1. Use the Import/Export Wizard in Outlook:
    2. Open Microsoft Outlook and go to the File tab.
    3. Click on Import and Export.
    4. Select "Export to a file" and click Next.
    5. Select "Outlook Data File (.pst)" and click Next.
    6. Select the folder you want to export (usually the mailbox or the folder containing the items you want to convert).
    7. Choose a location to save the new PST file and click Finish.

    Use a third-party tool: CubexSoft OST to PST Converter

    There are many third-party software solutions available for converting OST files to PST format, such as CubexSoft OST to PST Converter to directly convert unlimited OST file to PST file format without Outlook installation. It was suitable for all the latest and below versions of MS Outlook, Windows OS, and Mac OS.
    Read More: https://www.cubexsoft.com/ost/pst.html

    OST (Offline Storage Table) and PST (Personal Storage Table) are two different file formats used by Microsoft Outlook for storing emails and other data. OST files are created when you use Outlook with Exchange Server, while PST files are used for storing data on your local computer.

    If you need to convert an OST file to a PST file, you can try a few methods:
    1. Use the Import/Export Wizard in Outlook:
    2. Open Microsoft Outlook and go to the File tab.
    3. Click on Import and Export.
    4. Select "Export to a file" and click Next.
    5. Select "Outlook… more

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17. If i use Edit PDF it scrambles the had written text in the PDF . Not the type. Only the hand written text. Please fix. . Thanks

    Adobe Acrobat. If i use Edit PDF it scrambles the hand written text in the PDF. Not the type, only the hand written text. Please fix.

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18. Adobe Acrobat, crashing

    I pay premium money for the entire set of CC tools. This product by far is the worst F-ing product, EVER. When it isn't "not responding" or completely locking up, it takes like 3 min just to become responsive. Now with your new update, it loads a doc for 3 seconds and then crashes. So here is a thought. Fire the team that is working on it now, and go get the team you had in the 1990s when this **** actually worked. Furthermore you should give me money back for all the lost time I have spent trouble shooting this POS product.

    I pay premium money for the entire set of CC tools. This product by far is the worst F-ing product, EVER. When it isn't "not responding" or completely locking up, it takes like 3 min just to become responsive. Now with your new update, it loads a doc for 3 seconds and then crashes. So here is a thought. Fire the team that is working on it now, and go get the team you had in the 1990s when this **** actually worked. Furthermore you should give me money back for all the lost time I have spent trouble shooting… more

    2 votes

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19. How to Resolve QuickBooks Update Error 15101?

    Experiencing errors in QuickBooks is pretty much common, as it involves a bunch of algorithms. One such error code is payroll error 15101. This segment is drafted in a way to provide the best possible assistance to troubleshoot the QuickBooks error code 15101 successfully that too from its root cause. This error is often experienced when you try to update QuickBooks desktop or payroll tax tables. When trying to get the latest release for the QuickBooks, an error might appear on the screen stating that the update process can’t be completed. This error is basically a run-time error that can be experienced due to a handful of reasons. You might experience such an error when trying to run payroll updates to download the latest tax tables.

    https://www.axpertadvisors.com/quickbooks-error-15101/

    Experiencing errors in QuickBooks is pretty much common, as it involves a bunch of algorithms. One such error code is payroll error 15101. This segment is drafted in a way to provide the best possible assistance to troubleshoot the QuickBooks error code 15101 successfully that too from its root cause. This error is often experienced when you try to update QuickBooks desktop or payroll tax tables. When trying to get the latest release for the QuickBooks, an error might appear on the screen stating that the update process can’t be completed. This error is basically a run-time error that can… more

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20. Ability to use virtual phone number

    Hi, we want to use the virtual phone number in the profile - https://account.adobe.com/profile
    In the Netherlands number has a different format - +31 97 101 xx xx xx, and not the standard mobile format (+31 6). Could you please add this format as valid?

    The reason: we use virtual numbers for our IT department, so if anyone quits, we don't need to change their personal number across all systems.

    1 vote

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