2512 results found

1. Adobe PDF Print needs a PDF/UA option

   We need to be able to save WCAG compliant, semantic HTML files (e.g. from Firefox) as PDF/UA, but Adobe PDF does not offer this option. Saving as PDF/A does not produce a tagged (UA) file.

   Adobe's pdf print gadget should use the browser accessibility tree, and tag the PDF accordingly.

   PDF/UA has been an ISO standard since 2012. WCAG 2.1 was finalized in 2019, and WCAG 2.x compliance is now mandatory for public sector procurements in North America, the EU and various other jurisdictions.

   What on earth is going on with your accessibility roadmap, Adobe? Apart from Acrobat on Windows, Adobe's PDF tools are not compliant with accessibility standards. Are you waiting for your customers to get sued?

   We need to be able to save WCAG compliant, semantic HTML files (e.g. from Firefox) as PDF/UA, but Adobe PDF does not offer this option. Saving as PDF/A does not produce a tagged (UA) file.

   Adobe's pdf print gadget should use the browser accessibility tree, and tag the PDF accordingly.

   PDF/UA has been an ISO standard since 2012. WCAG 2.1 was finalized in 2019, and WCAG 2.x compliance is now mandatory for public sector procurements in North America, the EU and various other jurisdictions.

   What on earth is going on with your accessibility roadmap, Adobe? Apart from Acrobat on Windows,… more

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   Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Can you share the steps by which do you want to create a PDF/UA file?
   Acrobat already has an option to fix tagging issues in the PDF to make it PDF/UA compliant using Tools > Preflight.

   Thanks
   Tanvi

2. I have Acrobat DC Pro and every time I try to reduce the file size for a PDF, the program abruptly closes, and I can't actually do it.

   I have Acrobat DC Pro and every time I try to reduce the file size for a PDF, the program abruptly closes without reducing file size. If I restart the computer, I can usually (but not always) reduce one file size one time before the program resumes closing upon the reduce file size command. As you can imagine, any feature that requires a restart every time I want to use it is effectively a useless feature.

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3. Remove or have an option to turn of document caching in Acrobat

   As an agency, we prepare artwork in Indesign and PDF to send to clients. All work is proofed within Acrobat prior to sending and amended if required.

   Any amends are re-pdf'd and re-proofed. These amends need to stay under the same version no (read file name) but unfortunately Acrobat now caches pdfs so if we amends a document within indesign and re-open in acrobat with the same file name, it will open the older cached version and not the updated version.

   Because this is our internal proof, this file name and version no needs to stay the same before we send to our client so that to them its just the next consecutive proof no from the last version we sent.

   We therefore require an option to turn off document caching in acrobat as it is creating workflow issues when proofing. It also allows for error as we now have to rename files and then rename back before sending to clients.

   As an agency, we prepare artwork in Indesign and PDF to send to clients. All work is proofed within Acrobat prior to sending and amended if required.

   Any amends are re-pdf'd and re-proofed. These amends need to stay under the same version no (read file name) but unfortunately Acrobat now caches pdfs so if we amends a document within indesign and re-open in acrobat with the same file name, it will open the older cached version and not the updated version.

   Because this is our internal proof, this file name and version no needs to stay the same before we… more

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4. BUG: Scroll wheel freeze

   I am using Adobe Acrobat Pro DC (Build: 20.6.20042.371807) on a mac OS 10.12.6

   If I use the scroll wheel on my mouse to zoom on a PDF, Acrobat freezes. It does not freeze when using the mouse scroll wheel to scroll through pages, nor does it freeze if I click the + button to zoom. Only freezes when using the mouse scroll wheel to zoom.

   Any ideas how to fix this?

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5. Cannot type anywhere and keyboard shortcuts do not work.

   We have 19 windows 10 PC that have Adobe Reader and you cannot type anywhere. This includes the search filed, form fields, page range on printing, comments, etc. it is like the program is not accepting input from the keyboard because Ctrl + F does nothing but you can open the search by using the mouse and toolbars. You can paste into all of these fields by right click and paste but not Ctrl + V. The issue seams to be isolated to Windows 10 and the reader version. the Windows 7 machines that we have are not having the issue. On my windows 10 laptop I have both the full Acrobat and the reader. On the full version everything is fine but on the reader version it will not accept any keyboard input.

   We have 19 windows 10 PC that have Adobe Reader and you cannot type anywhere. This includes the search filed, form fields, page range on printing, comments, etc. it is like the program is not accepting input from the keyboard because Ctrl + F does nothing but you can open the search by using the mouse and toolbars. You can paste into all of these fields by right click and paste but not Ctrl + V. The issue seams to be isolated to Windows 10 and the reader version. the Windows 7 machines that we have are not having the… more

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6. C++ plugin SDK ability to disable share, combine files and compare files tools

   I am creating a C++ plugin for Acrobat, where in user can use this plugin and open the file from secured DB using Virtual file system. However, need to restrict all forms of sharing or extracting of contents from the PDF which is opened.

   I tried using AVDocOpenFromPDDocWithParams and specified a permReqProc, using this I was able to restrict most of the tools from copying or extracting contents. i.e., Edit PDF, organize Pages, Prepare form etc.

   However, the following tools seems to be not honoring the permReqProc and still content is being extracted from the already opened PDF Document.
   1. Share tools: Like emailing (Inspite of denying PDPermReqOprUIemail) and Uploading to adobe cloud (One cloud option is disabled, however more are still active)
   2. Combine files and Compare file tools.

   I even tried PDDocOpenWithParams and specified the params.restrictPerms. This had no effect on the opened document.

   I am not sure If I am using the APIs wrong or the tools are buggy. Any help with disabling the listed options will help. Thank you

   Environment details:
   I am using latest version of Acrobat Pro DC on Windows 10 machine.

   I am creating a C++ plugin for Acrobat, where in user can use this plugin and open the file from secured DB using Virtual file system. However, need to restrict all forms of sharing or extracting of contents from the PDF which is opened.

   I tried using AVDocOpenFromPDDocWithParams and specified a permReqProc, using this I was able to restrict most of the tools from copying or extracting contents. i.e., Edit PDF, organize Pages, Prepare form etc.

   However, the following tools seems to be not honoring the permReqProc and still content is being extracted from the already opened PDF Document.
   1.… more

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7. PDF Links

   Show PDF Links of multiple PDFs or exports the paths of the PDF Links of multiple PDFs

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8. Avenir Next Font does not display correctly - only in Acrobat Pro

   When viewing a PDF that has the Avenir Next font type used in the body of text, the letters will not display properly when a bold or heavy style is applied to that font. Some letters are raised higher than they should be in comparison to other letters of the same upper or lower case status. See attached images. I've included the same exact font, string of text, and same exact file used, but one is displayed in adobe acrobat pro and the other is displayed on the web.

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9. Better labeling of Action Wizard Controls for screen reader users

   I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
   The issues I have encountered:

   1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another button appears, spoken as” Add”. I must tab to this second “Add” button and press enter to set watermark options.

   2. I do not see a clear way to determine which control has focus when rearranging the sequence of actions. None of the buttons say “Selected” to let the user know which option is highlighted and will be modified by the “Move Up”, “Move Down”, or “Remove” from sequence buttons.

   3. If using the NVDA or Windows Narrator screen reader, none of the options in the Action Wizard seem to read. These options due seem to be spoken in JAWS.

   4. When trying to run an action, focus is automatically placed on the “Select a File” button. When I attempt to tab from the “Select a File” button to the “Start” Button, to launch my action, Acrobat DC crashes and completely closes. The only work around I have found is to not use keyboard navigation and instead use the mouse emulation options in JAWS to find and activate the start action button.

   I don’t know if I have explained these issues clearly enough for you to reproduce. I need to use Acrobat DC in my work and would greatly appreciate if these issues could be resolved. Any assistance you can provide is greatly appreciated.

   Thanks,
   Peter

   I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
   The issues I have encountered:

   1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another… more

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   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   I checked the issues after your response.

   For point 2, the behaviour is as designed. It seems that the user have to select the option as the default selected item is the last added item in RHP and if no addition is done, then none of the option is selected. Further, I’m not able to hear “AV container View” with controls. I’ve informed the engineering team regarding this.

   For point 3, I have raised the issues with engineering team and hopefully it will be fixed in future release.

   Thanks
   Rachit

10. Our procurement office requires receipts

    Our procurement office requires receipts. Your customer service rep states that Adobe does not have have payment receipts, invoice serves as a confirmation of payment; Invoices are added to account only when it's paid. Our procurement office says that this is not acceptable and we need a confirmation that states that the invoice is in fact paid.

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11. I want to STOP the Adobe screen pop up.

    I'll make this simple and plain. The pop ups make me want to NEVER sign up for Adobe

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12. Acrobat Pro is freezing for a few minutes after closing the last file

    Since yesterday, January 2, 2020, Acrobat Pro is freezing for a few minutes after closing the last file. It eventually starts working again, but it freezes again after closing another file or set of files.

    Operating System: Windows 10 Pro

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13. Acrobat stealing my pdfs - won't return or delete

    Since I did a one month trial of your e-sign function, Adobe Acrobat Reader has been stealing all my PDFs from Apple cloud and Pages. It won't return them, and I cannot delete them. I cannot access them to attach to an email. It's causing me a lot of trouble. I cannot uninstall the application either (from my MacBook Pro). And I supposed I'd lose the files if I did uninstall. HELP! I've been on hold for 20 minutes.

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14. Provide "save all" command

    Since people often work on multiple documents and perform many operations on them, it would be nice to have one command that allows you to save all of them at once.

    In any case, when you get the warning that you are about to close Acrobat and there are many files with unsaved changes, instead of having a prompt for each and every one, you should be able to click on a checkmark that says "apply to all documents," like you have in Word.

    Thanks!

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15. Reader Error 14 Mac

    I am able to create a video that demos the problem. Here's the youtube link to the video. It explains everything. Is this an Apple bug or an Adobe bug.
    https://www.youtube.com/watch?v=1HZKyQ5uLn4

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16. automatically re organize bookmark by page numbers
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17. Downgrade from Acrobat DC to adobe PDF pack

    I cancelled my monthly Acrobat DC subsription (too expensive and I didn't need many of the cloud features), and down graded to a yearly subscription of adobe PDF pack. Now, whenever I try to open previously created pdf documents I get hijacked with a popup to renew the DC subscription. For awhile I was able to close that and open a previously saved adobe doc by clicking on the adobe DC icon and choosing "default", which I am assuming allowed the pdf pack programs to open. Now I am not even getting that choice. The DC opens to a blank document and then a notice/pop up that my DC subsription has run out and I need to renew. STOP Hijacking my domuments. I have paid about 100$ for the yearly sub for "adobe PDF pack"! Open my documents and stop trying to get me to pay another 14.99 per month to access my documents!!!

    I cancelled my monthly Acrobat DC subsription (too expensive and I didn't need many of the cloud features), and down graded to a yearly subscription of adobe PDF pack. Now, whenever I try to open previously created pdf documents I get hijacked with a popup to renew the DC subscription. For awhile I was able to close that and open a previously saved adobe doc by clicking on the adobe DC icon and choosing "default", which I am assuming allowed the pdf pack programs to open. Now I am not even getting that choice. The DC opens to a blank… more

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18. Measure on IOS. For iPad Pro

    I need to be able to open plans and make measurements on those pdf plans in scale on my IPad

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19. Adobe Enterprise / Domain Claim

    When you claim a domain through the Adobe Enterprise Admin portal, please allow the administrator the option to be able to prevent users from spinning up Adobe Personal ID's to get access to services using an email address that is registered to the domain(s) that you claimed.

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20. Set a default order for when combining files

    Rather than re-ordering and re-arranging pdfs within a combined file, I would like to be able to determine the order files are compiled. This can be by file title (alphabetically) or others. Right now when I combine several files into one pdf, they are scrambled out of order and I have to rearrange manually which can be cumbersome for larger compilations.

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

    Thanks
    Tanvi