525 results found

1. Acrobat keeps closing for no reason and it is NOT autosaving my files

   Acrobat keeps closing for no reason and it is NOT autosaving my files.I already pay a subscription fee every month and you want ANOTHER $80 to help me. I didn't choose to close the program I didn't have a choice and charging $80 for something that is YOUR fault is daylight robbery

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   4 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Apologies for the trouble, can you provide the Acrobat version you are using. Also does Acrobat quits with a crash? if yes kindly provide the crash logs.

2. Emailing completed webforms - can't do it - why bother?

   I created a nice form, loaded it to the web, tested it and when I clicked the "Submit" button - nada! Researched, tried other methods and when I finally called support, I was told that Acrobat DC can't/won't email completed pdf forms from the web! But maybe it would work if I could find someone who could code the javascript for me. So I found the javascript (I can do some coding) and this.maildoc() doesn't work.

   Why bother with this? It was a huge waste of time. There are on-line pdf form companies that charge less and claim to offer emailed form results. I'll try them. Small comfort, at least I didn't pay for this.

   I created a nice form, loaded it to the web, tested it and when I clicked the "Submit" button - nada! Researched, tried other methods and when I finally called support, I was told that Acrobat DC can't/won't email completed pdf forms from the web! But maybe it would work if I could find someone who could code the javascript for me. So I found the javascript (I can do some coding) and this.maildoc() doesn't work.

   Why bother with this? It was a huge waste of time. There are on-line pdf form companies that charge less and claim to offer… more

   7 votes

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   Under review  ·  4 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. Acrobat needs an append option... or at least print multiple docs to a Portfolio

   Acrobat needs an append option... or the ability to print multiple docs to a Portfolio.
   All of the competitors have an option to print multiple files and add to single document. Acrobat even allows you to append scans to exiting pdfs. Why is there no option that does not require you to save multiple pdfs and then combine them. Seems easy enough... but when you have users refusing to switch platforms because they email statements to customers all day, the added steps of saving and combining documents would literally add hours a day to their workflow, You are not going to win that battle.
   This would also help when printing workbooks from excel etc.

   Acrobat needs an append option... or the ability to print multiple docs to a Portfolio.
   All of the competitors have an option to print multiple files and add to single document. Acrobat even allows you to append scans to exiting pdfs. Why is there no option that does not require you to save multiple pdfs and then combine them. Seems easy enough... but when you have users refusing to switch platforms because they email statements to customers all day, the added steps of saving and combining documents would literally add hours a day to their workflow, You are not going… more

   42 votes

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   15 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We have taken your feature request. It is under review.
   We’ll keep you posted.

   Thanks
   Tanvi

4. Adjust leading on the appearance area for the multi-scroll fillable type.

   I would like to be able to adjust the leading for multi-scroll fillable type. I often have to adjust my art in InDesign so that the type matches the lines on forms.

   4 votes

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   Under review  ·  1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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5. Absolutely Unusable

   I am running Windows 10. Since the last Adobe Acrobat Pro update, the program has been absolutely awful. Opening a document is a minute long process much less doing anything else to it. I had to download another program to be able to view PDFs for work. Very frustrating. Been like this for at least a month.

   4 votes

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Apologies for your inconvenience. Can you please provide the version of Acrobat you are using.

6. Add iCloud Drive as an option in Storage Accounts

   I use iCloud Drive for file sharing and iCloud Drive is not listed as an option of connected cloud storage.

   22 votes

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   Under review  ·  6 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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7. Adobe Acrobat Pro bug

   When opening a pdf file on Adobe Acrobat Pro (and some other times, just after launching Adobe Acrobat Pro), the app occasionally stops working and the cursor turns to spinning rainbow for a few minutes. Sometimes (after a long while) the app resumes its functions, other times it does not and I'm forced to force-quit the application and re-launch it.

   1. Launch Adobe Acrobat Pro / Open a pdf file on Acrobat Pro
   2. Mac Pro (Late 2013) (OS X El Capitan Version 10.11.6)
   3. Proper Function
   4. Application crashes and / or freezes

   Here is the report I'm getting when I force-quit the application (as an attached file).

   When opening a pdf file on Adobe Acrobat Pro (and some other times, just after launching Adobe Acrobat Pro), the app occasionally stops working and the cursor turns to spinning rainbow for a few minutes. Sometimes (after a long while) the app resumes its functions, other times it does not and I'm forced to force-quit the application and re-launch it.

   1. Launch Adobe Acrobat Pro / Open a pdf file on Acrobat Pro
   2. Mac Pro (Late 2013) (OS X El Capitan Version 10.11.6)
   3. Proper Function
   4. Application crashes and / or freezes

   Here is the report I'm getting when I force-quit the… more

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   23 votes

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   Under review  ·  18 comments  ·  Other  ·  Delete…  ·  Admin →
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8. crashes when scaning multiple pages

   crashes when scaning multiple pages

   9 votes

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   Under review  ·  7 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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9. Allows searches from the beginning of the document

   If I do a control F search for a word, get a hit in the middle of the document, say, but then want to conduct a search from the beginning, there is no way to do that. I can manually move up to the beginning, even click within the document at the beginning, but the next search will still be from where the last hit was. This is true in both pro and reader and is, to my mind, a bug/design flaw. One should be able to search from wherever one wants in a document, not just from where the last hit is.

   If I do a control F search for a word, get a hit in the middle of the document, say, but then want to conduct a search from the beginning, there is no way to do that. I can manually move up to the beginning, even click within the document at the beginning, but the next search will still be from where the last hit was. This is true in both pro and reader and is, to my mind, a bug/design flaw. One should be able to search from wherever one wants in a document, not just from where the… more

   4 votes

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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for raising this feature request, our engineering team is looking into this.

10. Need an inbuilt way to Trigger the Action Items created in ACROBAT DC Coditionally.(This has been a request since long long long time)

    Sadly , there is no way to trigger the Custom Action Items created in Acrobat DC Conditionally:
    Examples:
    1. If the Page number is > 5 then RUN Action item else Skip.
    2. If the bookmarks are available/unavailable then RUN Action item 'x' else RUN Action item 'y'.
    3. If the Page orientation is A3 then Skip Action item.

    It gets harder because:
    Even with Custom commands it is not possible to Call/RUN an already saved Action Item.
    Example:
    if (this.numPages > 5) -> Call/Run a Action Item "eX;Set open Options" -> Then Save the file.

    You can't do it, because You cannot Run/Call an Action item using JavaScript in Acrobat, if i am correct.

    What is needed?
    At least let the user Call a Saved Action Item using Custom command Since it is not possible to set most of the properties AND SAVE the document using Custom Commands (JavaScript) directly.
    OR ELSE
    Let the user have an inbuilt option in each action item itself where they can set the triggers(Like enclosed image) based on events (Page number count, Page orientation etc.).

    Sadly , there is no way to trigger the Custom Action Items created in Acrobat DC Conditionally:
    Examples:
    1. If the Page number is > 5 then RUN Action item else Skip.
    2. If the bookmarks are available/unavailable then RUN Action item 'x' else RUN Action item 'y'.
    3. If the Page orientation is A3 then Skip Action item.

    It gets harder because:
    Even with Custom commands it is not possible to Call/RUN an already saved Action Item.
    Example:
    if (this.numPages > 5) -> Call/Run a Action Item "eX;Set open Options" -> Then Save the file.

    You can't do it,… more

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    Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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11. Highlight/Right-Click/Search in Google

    1. Highlight/Select a word or phrase.
    2. Right-Click
    3. Add option to right click menu to search in {SEARCH ENGINE OF CHOICE}
    4. Search results for highlighted word or phrase open in {BROWSER OF CHOICE}
    6 votes

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    Under review  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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12. Bug Report - Using Tools (esp Redact tool) causes wheel of death. HELP

    Hi I'm having continual issues with using the Redact and Combine tools. Whenever I use these tools and attempt to save the document, I get the wheel of death and have to force close Adobe. When I go to where I saved the document, I get an error message saying "There was an error opening this document. The file is damaged and could not be repaired."

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13. Post From to Social Media Button

    Add a functionality option to form buttons that would allow for posting to social media (Facebook, Twitter etc.). This would allow the user to post an image of the form to social media (without the button showing) This would allow designers to create "form templates" that would allow the users even in Reader to post to social media.

    2 votes

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    Under review  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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14. Embedded video in PDF Interactive has borders

    I have a video in MP4, H.264 embedded in an Interactive PDF. Properties are with no border and background white, still before it starts reproducing I see a grey cube in place of the video and as long as it is not in Full Screen mode I have always some kind of border around the video. Even worse, the border changes everytime I open it, sometimes it's above, then beneath, then to the right or to the left. Contacted the support two times already, they can't help. Told me that the senior team would get in contact with me, I am still waiting.

    I have a video in MP4, H.264 embedded in an Interactive PDF. Properties are with no border and background white, still before it starts reproducing I see a grey cube in place of the video and as long as it is not in Full Screen mode I have always some kind of border around the video. Even worse, the border changes everytime I open it, sometimes it's above, then beneath, then to the right or to the left. Contacted the support two times already, they can't help. Told me that the senior team would get in contact with me, I… more

    5 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Hi Ana,

    Can you please share the PDF with which you are facing this, also kindly provide the version of Acrobat you are using.

    Thanks for reporting
    -Pratyush

15. Nothing to do with your product. This is a complaint about your website.

    None of your business what my date of birth is. No need to ask it. Then you point a page that apparently explains and it doesn't explain.

    Also website is annoying and circular. Makes it difficult to find the right place to contact.

    7 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Asking for DOB is a legal requirement for us. Also can you please elaborate on the issues you are facing with the website in particular.

16. add the split option to the "tools to add" in Action Wizard.

    Please add the split option to the "tools to add" when creating a new Action Wizard action.

    This would allow for automated actions to be created where split top level bookmarks using bookmark names for file names utilized as part of a action, so it wouldn't be necessary to physically go through the setup process of: Organize Pages/Split/Split by: Top level bookmarks/Output Options/Use bookmark names for file names.

    8 votes

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    Under review  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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17. Delete a layer feature

    Delete a layer option is missing in a layers pannel. Would be very usefull feature for preparing PDFs for print with correct layer content. Possible workarounds (delete layer content + merge) are too complicated and not safe for prepress.

    25 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to us for your concerns.
    We’ve kept a note of this ask and we’ll prioritize it after discussing further.

    Thanks
    Ayush Jain

18. AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on

    AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on their machines? We know that a few of the invited users have downloaded & installed Adobe Pro DC. How many of the invited users need to download & install Adobe Pro DC?

    5 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  AdminKaran Malik (Admin, Adobe) responded

    Thanks for your feedback. We will forward this concern to admin console team and see if they have any plans to work on this in future.

19. .eml formats are not currently supported by Adobe Acrobat to be able to convert these files into a pdf format. Please support this format.

    .eml formats are not currently supported by Adobe Acrobat to be able to convert these files into a pdf format. Please support this format.

    5 votes

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your valuable feedback. We have taken your feature request which will be prioritized based on other work items.

    Thanks
    Tanvi

20. Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC

    Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC. is there a fix for this

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    4 votes

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    Under review  ·  3 comments  ·  Other  ·  Delete…  ·  Admin →
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