562 results found
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not happy, jan!
where are all the files i had in my account? how do i find the signed ones if they all have the same name and not that of the recipient? wtf did you do to the interface to make it such a load of ****!!! i am in the middle of sending out and receiving a large amount of contracts and i log in to find it has all changed and is useless. when will this be fixed? ( i rang your helpline to be told 'sorry' but no explanation or help!
1 vote -
Adobesign interface is disorganized and not user-friendly
This new interface is AWFUL. Here are a few things that are missing:
- easy access to my templates
- easy access to my unsigned agreements
- no dashboard view/information of the signer (if all my agreements have similar names - I don't know which any of them belong to)
- easy view of all signed agreementsYou've designed this to look like dropbox... which makes no sense. We need to be able to access legal information on here. SORTING everything by date makes no sense at all.
Every year adobe makes updates to what was once echosign... and every…
1 vote -
WORST. UPDATE. EVER. Why am I paying for this?
WORST ... UPDATE ... EVER. I'm absolutely shocked at how badly the send & track feature has been ruined. Clearly this has been done by someone who has never used the program. I'm really disappointed in Adobe and this is so bad that someone should go to jail for presenting this and then implementing it.
Not sure where to start - trying to work with this has rendered me as incoherent as this "update". So I'll bullet point - and yes, I know that no one reads this feedback, so this experience is self-therapy:
* No sharing button - now…1 vote -
**** **** **** ****
THIS UPDATE IS ****!!!!
I CANT FIND ANY OF MY SAVED TEMPLATES AND CANT ACCESS ANY OF THE FEATURES THAT I NORMALY USE. THIS IS NOW A USLESS PRODUCT...….
1 vote -
new UI so bad and wya out of best working apps
what a bad and awful UI. the way to make recal on signature is a real mess. i had to make as 7 clic to send a recal for signutre rather 2 on last UI
1 vote -
1 vote
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Functionality
My document is not loading in the new look and feel format which means I can't progress it any further. I can't work out how to cancel it or pre-fill it. So it's just sitting here.
1 vote -
Functionality
The product look and feel has changed and now we don't know how to change the frequency of the reminders that we have set..
1 vote -
Reminder function/button missing
The reminder button/function seems to be missing from my new interface. I reviewed the user guide on Adobe's site and saw where it should be, I just don't see it among my options. Can you help? I use it often.
1 vote -
How can you set up signature reminders?
How can you remind someone for signature in this new version of Adobe Sign?
I do not like this new platform at all. So much functionality was lost... there is no manage page, no ability to remind either. Please bring back old features.
1 vote -
cannot re-send files for signature from cloud
The option to re-send a file is no longer available. Please re-instate this vital feature.
Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.1 vote -
Cannont delete drafts or view older Sign Templates
I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.
I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?
As evident by your feedback forum, you've angered many of your users with this new redesign and…
1 vote -
sending reminders
How do I send reminders with the new document cloud interface???
1 vote -
New Adobe
The new "beta" look is horrible, unless Adobe was trying to make the software less useful
1 vote -
HORRIBLE LAYOUT! What about REMINDERS?????????????????????????????????????????????????????????????????????????
Need to see a column for 'notes'. Am I just not seeing the option? This new rendition out of the gate is horrible
1 vote -
Reminder
Put back the Reminder option.
1 vote -
Once again you change things without asking.
How can you improve the experience? Maybe stop breaking things and give some, or may be any warning whatsoever that you're going to completely drop applications from your service.
Yesterday I login to Adobe sign and it was the classic environment that was GASP useful and GASP had information relative to the task at hand... today I login to adobe sign and it' barely a glorified jump drive.
Where was the warning? Where's my documents older than 30 days? Where's any semblance that you people care one iota about your customers?
1 vote -
New Deisgn is Difficult
This new version is very difficult to navigate. You have to click for signature, and then filter by status just to see the documents you are awaiting signature from. Very poor design. Also, how do you remind people that they need to sign something, use to be so easy. Not happy with this new version at all.
1 vote -
reminder
please revert back to the old platform. This one is not user friendly.
HOW DO I SEND A REMINDER TO SOMEONE TO SIGN THE DOCUMENT?
1 vote -
Issue with AdobeSign
When signed, documents are missing ticked boxed and some text runs off the page. It was fine when I sent it for signature. I've just asked and the recipients don't see the ticked boxes either
0 votesHi Susan Christie,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If there is any other information that you found relevant to share, let us know. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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