351 results found
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Cookie pop up problems
Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.
2 votes -
Request e-signature doesn't have Signature only option, the Signature include date, time, email, etc.
When I tried to request signature from the web, I want to add only Signature but there is no such component in web version. There is only Signature, date, etc. combine into one even if I select type as Signature.
Please add "Signature only" in web version.
1 vote -
Highly Disappointed
Extremely disappointed in this software!!! I recently switched from DocuSign and I tried to utilize the e-sign feature for 2 separate clients and the severs is unavailable. This is unacceptable for a company of this magnitude. If your going to get in the game of e-signatures, then live up to it. I cannot afford to not be able to get my documents out for signatures and can't be delivered. This situation has caused me to consider cancellation.
1 vote -
Reques e-signature freezes
Request e-signature services arent available
2 votes -
customers confused with "tap & sign" button
Hello, we use your service for request e-signatures. Our patients get very confused as when they sign the document, they think that once they sign, they are done and that they don't have to do anything else. They do see the "tap and sign" button but they think it's confusing as they have already signed the document. As a suggestion it would be easier if instead the button can say "complete and send" rather then "tap and sign". Thanks.
1 vote -
E-sign not set up for multiple signatures to one email
Your e-sign process could use some updating. I have documents that I need two people to sign (spouses) but only one email address. I should be able to assign each signature request to a specific person (like docu-sign allows) to make this part of your sofware more user friendly.
1 vote -
Massive issue with adobe sign
Hi there, you have a fault with Adobe sign. When you open a PDF that has been altered and signed the changes to not show up on the PDF when opened in an iPhone. They show when opened on PC in Adobe but not on iPhone> The auto generated email with the document also does not show the changes when opened on my phone. This is a massive issue.
1 vote -
Signature Certificate needs more details
Is there a way to include IP Address and Location for Signature Certificates? I think timestamps / timelines sometimes do not suffice. For example, I've attached a Signature Certificate from our current document signature handler.
1 vote -
Cookie Warning covers Click to Sign
Our end users are encountering a serious issues with the "Cookie Warning" box because it covers the final "Click to Sign" request and prevents them from finishing the electronic signing process. This has resulted in missed deadlines and huge frustration.
1 vote -
Input preview function
I hope Adobe can add in this function, give "PREVIEW" of where we input our fields or where ADOBE had automatically input those fields.
Instead of sending to the signatory immediately , we should have an overall view of where did we input the signatories boxes, date boxes etc.
I have came to situation where Adobe automatically input the date field or I have accidentally input double field of signatories but as it was send immediately without a preview, it was rejected by the signer. Do prompt us(the person that create the form) if double input of signatories with the…
1 vote -
you ******* suck
your system ******* sucks, 0 way to send the necessary signature... no error code... no help
1 voteHi Cole,
We are sorry you are facing trouble using Request signature. Could you please provide more information about your problem to have a better understanding of it.
Thanks,
Adobe Sign Team
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Need to select multiple files at once for signature from web interface
It is very disappointing that I cannot select multiple files to be sent for e-signature at the same time from the web app. It was on the previous web interface, but the updated one removed the feature. This is a feature that all other e-signature providers I have used supported. I signed up for acrobat and then two weeks later the feature is removed. This is bait and switch. Please add the feature back to the web interface.
1 voteHi Seth,
Thanks for making this feature request to us. We have a ticket to track your request.
Adobe Sign Team
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Restrição de acesso em conta com assinatura
O meu email coordenacaoregistros@sbhci.org.br possui assinatura, porém eu não consigo utilizar "Solicitar assinaturas eletrônicas" ! Ao abrir esta opção, recebo a oferta de testar e pagar, mas já temos o plano pago pela Sociedade Brasileira de Hemodinâmica e Cardiologia Intervencionista CNPJ 73.603.748/0001-52. Peço que corrijam o meu acesso, por gentileza.
1 vote -
Can't request e-signatures
I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?
1 vote -
Unable to obtain Webform URLs
I am unable to get the URLs for my webforms in neither Chrome nor Edge.
Error information from Chrome Console is attached.
1 vote -
Reminder doesn't work.
reminder to recipients does not work on bulk send!!1
1 voteHello Salina,
Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.
Thanks,
Adobe Sign Team
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glitch on esign feature
when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch
1 voteHi Diana,
Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?
If this only happens to certain documents, would you be able to share some with us so we can investigate?
Thanks,
Adobe Sign Team
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All documents wont display to add signature, and then shows Request e-signature services aren't available.
Having tropuble sending documents to sign.
1 vote -
Adobe SIgn
Sometime recently the way the Adobe sign emails have changed. The email "Title" now says Adobe Sign on Behalf of Builders Installed Products where it used to just say Builders Installed Products, this is very troubling to our customers that have used this for years, it now goes straight into their spam files.
1 voteHi,
Thank you for your feedback. We'll review the change.
Adobe Sign Team
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Email Message - move button below message
RE: Request e-signatures-The email sent to signers
. Most signers never read the message because the "Review and Sign" is above the message.
It would be better if the button was below the message.1 vote
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