Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Document Cloud share file bug

    Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files…

    3 votes

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  2. Bring back the forwarding!

    Not being able to forward shares like in the old interface needs to be fixed. I attempted to share today and received a message from the system saying "Unable to send. Try again later." This neve happened with the old interface, but if it had I would have been able to forward the files and message without having to start from scratch.

    1 vote

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  3. Sharing doesn’t work from my iPhone.

    When I try to share a file from my iPhone I don’t see any of the boxes I just get a white window.

    1 vote

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  4. Need to add support for 3d filies types and vsd support

    Need to add support for 3d filies on the Document cloud

    Here are the file types

    1. Stl 2.obj
    2. 3mf 4.fbbx
    3. Vsd

    Thanks
    Joe

    1 vote

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  5. Seems like we are Beta testing the interface!

    It feels like Adobe is using us all to Beta test the interface. It is and has not been ready for prime time and I for one would rather have the old interface back. The only changes the old interface needed, from my point of view, was to all the sharing of more than 50 files per share, and the ability to type more than a 1000 character message.

    1 vote

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  6. This problem riddled interface needs to go!

    Get rid of this new interface! On top of the problems I have had using it, I just had a client tell me they could only see 10 out of 45 images I had shared with them. Adding insult to injury, the option to download more than one file at a time is gone! :-(

    1 vote

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  7. Help delete files

    I need to delete files that are showing as in "For Signature".

    Where is the button?

    2 votes

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  8. “C” used to stand for “The Customer is always right”

    “C” used to stand for “The Customer is always right”. For months people, myself included, have been complaining about this interface upgrade. It seems our complaints are being ignored and while I can’t speak for others, I’m extremely bothered that I’m spending my hard-earned money on something that isn’t meeting my needs or expectations. The new interface has added to the time it takes me to get things done because it is far less streamlined and useful than the old interface. Please give back the old interface!

    1 vote

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  9. Give back the old interface! This one is no good!

    I am no longer able to use this interface to see all the links I have shared via “Send & Track”, now known as “Shared for Viewing”. Thank goodness after contacting support, and that is a whole other topic of discussion, it turns out I’m able to see them all via the Acrobat application. Please give back the old interface!

    1 vote

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  10. Lost functionality!

    When I use “Send & Track”, now known as “Shared for Viewing”, to share more than one image with a client I am no longer able to tell exactly which images they view and download the way I was with the old interface. Please give back the old interface!

    2 votes

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  11. Give back the old interface!

    Give back the option of re-sizing image views. When I share an image in portrait orientation my clients must scroll up and down and aren’t able to change the zoom so they can see the whole image. Even better, just give back the old interface!

    1 vote

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  12. Please give back the old interface!

    Ok,

    At the risk of being redundantly redundant I’m going to say this again. Please give back the beloved and functional interface we had before someone decided to fix something that wasn’t broken, at least not like this interface!

    1 vote

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  13. 1 vote

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  14. 1 vote

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  15. 1 vote

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  16. 1 vote

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  17. I'm calling BS!

    I'm calling BS! My "For Viewing" files were suddenly deleted. I contacted support via chat and the agent told me file over 45 days are automatically deleted. First, this is a paid account and nothing should be deleted unless I delete it, and secondly there are files more than 45 days old. I never had this problem before the change to the interface!

    2 votes

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  18. Missing shares prior to March 14, 2019

    My shares prior to March 14, 2019 are missing!

    1 vote

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  19. Don’t share my filed

    Don’t share the documents without my permission as some one in my contact address is viewing my filed without my knowledge

    2 votes

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  20. Shared for viewing concerns

    I use this service mainly for photo distribution. The new design does not allow for all of the thumbnails to be seen on a grid at the same time. You must click on a very small photo to get a better view and then cannot advance to the next one. I'd like to see options on configuring the viewing page for the delivered photos. Going to the next photo or document without having to back up to the previous page would be great. Thanx

    2 votes

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