232 results found
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Does not print!!!!
How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?
2 votesHi Everett Buck,
Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.
Regards,
Acrobat Web Team
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Slow performance on the web portal
The general performance of the web portal is quite slow when compared to the mobile app on the same internet connection. I often have to refresh a page multiple times while clearing cache to view the list of documents or even a particular document. See if that could be optimised.
2 votesHi Ameya,
Thanks for your feedback! Team has been working to constantly improve performance of the application and you can expect to see more improvements in the future releases. If you have any other questions, do let us know.
Thanks,
Rohit
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Won't load the pdf after clicking it on the 'Recent' Tab
Cant load pdf documents after clicking them in the Recent tab..
Tried multiple browsers, and macs, wont help.2 votesHi Rotem Tal,
Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.
It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.
Hope this helps in addressing the reported issue. We look forward to the continued feedback.
Thanks,
Harshpreet
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Unable to read PDF files
I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
As I use a lot of PDF files, I need to know what has happened and how to fix it quickly2 votesHi Tracey,
Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?
Regards,
Acrobat web team
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Literally nothing works and I can't even sign in
I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.
2 votesHi Avery,
Thanks for contacting us. Could you please help us understand the issue you are facing?
Thanks,
Harshpreet
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adobe popup is annoying
the Adobe home screen pops up every time I open a PDF. Signing in does not help. How can I stop this? It is extremely annoying!
2 votesHi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? If possible, Kindly share a sample file with us.
2) Share the screenshot or description of what exact issue you're facing in opening the PDF file.
Hoping to hear from you soon.
Thanks,
Harshpreet
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2 votes
Hello,
Thank you for contacting us. Can you please apprise us with the the exact issue that you are facing while using Acrobat ?
Thanks,
Harshpreet
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Viewing PDF's easily in a browser
I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
Please figure an easy way for people…2 votesHi Tom,
Thank you for contacting us.
Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Is it possible to share a sample file with us ?
Thanks,
Harshpreet
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PWA File handling doesn't work as expected
I have installed Acrobat PWA on Windows from an Edge browser and I wished I could open a PDF document which is stored locally on my machine and luckily, I found the "Open with Acrobat online" option available from the file context menu, YET, when I opened the PDF, it doesn't work as expected and the document does not open. I hope you guys fix this; I'd really appreciate having Acrobat online as my default PDF viewer. Thanks.
2 votesHi Youssef,
Thanks for reaching out. We are considering your feature request that we are reviewing internally. We will let you know once this functionality will be supported.
Regards,
Shweta
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Text/Images lost - only blank pages
for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
I have tried to move it, rename it without success2 votesHi Mathieu,
Thank you for contacting us.
As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?
Thanks,
Harshpreet
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Slow Rendering on M1 Max
The rendering of PDF files on 2021 16-inch M1 Max MacBook Pro (64 GB) on macOS 12.2 is very slow.
The scrolling is around 5 fps or less, while disabling font smoothing increases fps, it is still too slow (around 10 fps).
The PDF viewed is at https://www.khronos.org/registry/OpenGL/specs/es/3.2/GLSL_ES_Specification_3.20.pdf2 votes -
Imcompatibility of PC/MAC and Online Version
So, the documentcloud is not compatible with the PC version, right? I had to open a government document but it doesn't open as it does when using the Mac or PC version. Why?
2 votes -
Acrobat Pro for the Surface Pro
Acrobat DC desktop should be available for the Surface Pro!
2 votes -
open cloud
nao estou conseguindo abrir o PDF da nuvem da Adobe.
fica carregando e nao abre.
2 votes -
Toolbar disappeared on right?
My toolbar is not appearing on the right to be able to remind/cancel/etc the document- why is that? It used to be that I could help that by coming back in and out of the document but even that is not helping currently. Very frustrating!
2 votes -
Horrible design changes
The changes made to the E-sign document cloud webpage are horrible. I can no longer see what still needs to be signed, what has been signed, etc. This is a horribly designed web page now.
2 votes -
Really bad code
You can start by fixing your code so someone with an industry standard browser can view documents, which is the entire purpose of this website.
2 votes -
Normal account for free and register for using
Backup for the Free world to open account is free and register by the user is may not be able to open account just wanted to leave the account may have to open account is free to open account using normal account Thanks
2 votes -
Document Cloud should link to desktop/notebooks
Create a way to sync Document Cloud docs/pdf's to a personal/office computer (like Creative Cloud does), where a subdirectory (called Document Cloud) is created in the user's computer, where the docs/pdf's in the online Creative Cloud are mirrored to the desktop/notebook and vice versa. Why doesn't this concept that you have for Creative Cloud (and so many others have, like Dropbox and OneDrive) exist for Document Cloud?
2 votes -
Adobe Document Cloud won't open CRA fillable/saveable PDF
Why can't I open this in your web app? I run Linux and I have no other option to open this file as you have discontinued Linux support of your Adobe reader.
2 votes
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