934 results found

1. Can't use the application unless on the Internet

   Hello,

   I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better back In the 90's when you could install it from a CD. You'd still have to activate it online, but at least you could use it. I understand everyone is moving away from CD's, but a Flash drive version would be useful. I currently use an application which requires me to have the flash drive installed while in use. I don't use "Creative Cloud". I feel these things are to easily hacked and security is breached. The OSC software from Isreal has all the tools needed to break in to anything. Regards

   Hello,

   I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. CS6 Version nicht auffindbar

   Ich benötige für meine Mac Book mit High Sierra die ältere Version CS6 zu neu wieder installieren. Und diese sind einfach nicht mehr zum Download verfügbar. Ich zahle zwar monatlich, kann aber das Programm nicht mehr installieren. Bitte stellt doch einfach auch noch die älteren Versionen zur verfügung.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. pdf

   it won't let me unlock anything this is making my work pause

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Business Managed Admin Functionality

   Acrobat is a horrible product for business users in a. I am an admin and the functionality to manage your products and services while deploying them to users is abysmal. I am so sorry I purchased this and will be looking for any alternative. Look... the 1990's called and they want your outdated product strategy back! This is the age of cybersecurity and secure document management. You provide none of that without insane effort to preconfigure and customize installers... umm... we have moved to the cloud-based world. HELLO!!! Ever heard of a cloud integration that is admin managed??? Been in the IT world for almost 30 years and this is the absolute worst implementation for such a company that had a lock on major document type.
   Here are the ideas that will like never be heard...
   -Make your product use cloud-based settings (preferences) as users log into their corporate email accounts
   -Allow admins ability to force sign-in by GPO or MDM or an MSI that only works via sign-in
   -Let admin "OWN" a domain so shadow IT peeps can't create unauthorized corporate-email accounts except within the admin's purview
   -Give admins all the configuration options available, currently available in the installers, via a cloud-based portal
   -Give admins ability to block or enable services and make integrations available with partners in a managed way. There are other company that are already do a better job that Adobe in this area so offload this to Microsoft cloud-app security, where most companies already have licenses, since you can't do this functionality in any meaningful way.

   This product is currently so rife with options to exfiltrate and lose management of secure documents.

   Acrobat is a horrible product for business users in a. I am an admin and the functionality to manage your products and services while deploying them to users is abysmal. I am so sorry I purchased this and will be looking for any alternative. Look... the 1990's called and they want your outdated product strategy back! This is the age of cybersecurity and secure document management. You provide none of that without insane effort to preconfigure and customize installers... umm... we have moved to the cloud-based world. HELLO!!! Ever heard of a cloud integration that is admin managed??? Been in… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. AdobeSign Signing In

   I want to access AdobeSign. I want to send and manage via Adobe Sign site. I have been trying to access the site for over 2 hours and keep getting route back to this stupid acrobat.adobe.com/link/home page and I have never hated adobe so much.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Please don't hang up on your customers.

   I was hung up on in chat. See attached. This is frustrating and unprofessional. It only furthers my dislike for your company and your products.

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Joe,

   
   

   Thanks for reaching out and apology for any inconvenience caused. You can connect with support team via phone. Please refer to https://helpx.adobe.com/contact/phone.html 

   
   

   Regards,

   Acrobat Web team

7. Need more than one convert to excel try

   I am on the free plan because I am simply evaluating the app's features to determine if it will do what our company needs. However, when I am allowed only one try at a feature, like convert to excel, that is not enough for me to evaluate our different types of layouts.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Randy,

   
   

   Thanks for reaching out. You can start 7 day trial using Upgrade Now option at top banner. It will not charge for initial 7 days and you can cancel the subscription if the product dont suffice your need.

   
   

   Regards,

   Acrobat web team

8. Disappointed

   I've been using adobe products since the 1990's, and it seems the interface has gotten less intuitive and it SUCKS! Greatly disappointed with the products I mostly use; ID, AI, and especially Acrobat. The older versions were a lot easier to use and can readily find the actions I need. Its been frustrating.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Acrobat Documents ONLINE - PDF POSITION

   Acrobat Documents ONLINE - so if I have 200 PDF scanned and with no names, just dates, so I don't know what they are until I click each one, large previews would come in handy at that point, and then, I click on it to open the PDF, then go, oh I see, no, that's not the one, and I'm somewhere in the middle of 200, say around the 98th PDF, and close the opened PDF it takes me back... TO THE TOP. Now I have to look and scroll down to find my last position. That's bad. BAD.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Click Bait Bullsh!t

    okay so there is basically no reason for me to have downloaded creative cloud or even have it to begin with. Because, well its a piecemeal marketing scheme to generate revenue, as I see you want me to buy photoshop and then down load it, sepaerately... Thank you for pushing a an uneccesarry product or add on through a click-bait/ bait and switch method. I will keep my adope acrobat and delete my creative cloud as it serves no function or purpose other than to show me potentially what i could do, for just a few dollars more. Thank you.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Frustrated

    I am so frustrated!!! I have an account and instead of taking me to what I already paid for-all I get are ads to upgrade me. Not easy to go to my account. I don't have time to sort through all your ad's right now.

    STOP IT!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Language issue

    Fix my account language back to english!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. I want to open and edit on the desk top not in the cloud

    I don't want to work in the cloud. I want documents to open locally to mt computer. I much prefer the old functionality. This takes way longer to navigate and edit documents. Please give me a choice and don't force me to work in the cloud

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. window opens over everything

    I get an Adobe window opening in Edge every time I open a .pdf file. the file will open in the desktop app and then the edge window opens over the top.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Alan,

    
    

    Thanks for reaching out. In order to help you, can you please share a screenshot of the window you are seeing while viewing a PDF.

    
    

    Regards,

    Acrobat web team

15. Delete Account Information

    Please close this account. I thought it was a free, but limited abilities. What a come on!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Lily,

    
    

    Thanks for reaching out and apology for any trouble caused. 

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

    
    

    Thanks,

    Acrobat Web team

16. Acrobat Pro not loading

    I can't download Acrobat Pro onto this computer. So, since I'm paying monthly, I feel I'm not getting my money's worth.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Cobro indebido

    Me siento muy triste porque me cobraron seis meses de penalización y la información decía que esperara al 29 de agosto. Quise cancelar mi suscripción antes y no me lo permitían. Esperé al 29 y me cargaron USD89.94 por cancelación anticipada. Quiero que me devuelvan mi dinero. Considero que me estafaron y que no me dejaban cancelar para obligarme a esperar al 29. Me siento demasiado angustiada, triste, maltratada, robada, engañada por Adobe por no haberme dejado cancelar antes del 29 de agosto y quitarme así mis USD89.94. Espero que me devuelvan mi dinero. Considero que es un robo por parte de ustedes no permitir a un cliente cancelar libremente cualquier suscripción sino forzarlo a esperar para quitarle su dinero.

    Me siento muy triste porque me cobraron seis meses de penalización y la información decía que esperara al 29 de agosto. Quise cancelar mi suscripción antes y no me lo permitían. Esperé al 29 y me cargaron USD89.94 por cancelación anticipada. Quiero que me devuelvan mi dinero. Considero que me estafaron y que no me dejaban cancelar para obligarme a esperar al 29. Me siento demasiado angustiada, triste, maltratada, robada, engañada por Adobe por no haberme dejado cancelar antes del 29 de agosto y quitarme así mis USD89.94. Espero que me devuelvan mi dinero. Considero que es un robo por… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. How to set up Microsoft Authenticator

    How to set up the Microsoft Authenticator app to verify your login
    Follow these instructions to set up your second sign-in step to approve your sign-in with the Microsoft Authenticator mobile app. https://www.weboquest.com/how-to-setup-and-configure-microsoft-authenticator

    step by step instructions
    Sign in to your WilmU account settings.

    Click Security Information in the left navigation panel.
    Click Add Method on the right.
    Select Authenticator App from the Choose a method drop-down menu.
    Click Add. This will take you to the Home by getting the app page.
    Install the Microsoft Authenticator app on your mobile device (download it from the App Store or Google Play).
    Install Microsoft® Authenticator™ for iOS
    Show Apple Instructions
    ********* Google PlayInstall Microsoft® Authenticator™ for Android
    show android instructions
    After installing the Microsoft Authenticator app on your mobile device, click Next on your computer on the Start getting the app page.

    Click Next on the Set up your account page. You'll need to stay on this page while you set up the Microsoft Authenticator app on your mobile device.

    Open the Microsoft Authenticator app on your mobile device.
    microsoft authenticator mobile app icon
    Click I Accept after reviewing the privacy statement.

    Select Scan a QR code.
    Microsoft Authenticator click Scan a QR code

    Important: The first time you set up the Microsoft Authenticator app, you might get a message asking if you want to allow the app to access your camera (iOS) or allow the app to take pictures and videos (Android). You must select Allow so that the authenticator app can access your camera to take a photo of the QR code in the next step.

    Android allows authenticator to take photos and video dialogs
    Go back to your computer. On the Set up your account page. Click Next.
    Microsoft Authenticator - set up your account - click next
    This will take you to the Scan the QR code page. Scan the code with the Microsoft Authenticator app's QR code reader. After doing so, click Next.

    If the QR code reader cannot read the code, click Can't scan the image? and manually enter the code and URL into the Microsoft Authenticator app on your mobile device.

    Your computer will appear with Let's try it, while the app asks you to approve the login on your mobile device.
    Let's try it page
    A notification will be sent to the Microsoft authenticator app on your mobile device to test your account. Tap Approve or Accept on your mobile device.
    Approve login dialog on mobile device
    Click Next on your computer, which will take you back to the security information page where Microsoft Authenticator will now show up as a sign.
    Microsoft Authenticator notification approval confirmation: Click Next
    Security information page: Added Microsoft Authenticator
    The authenticator app will add your work or school account without further information from you.
    Microsoft Authenticator showing WilmU account
    WilmU account options screen of the Microsoft Authenticator app
    get help

    How to set up the Microsoft Authenticator app to verify your login
    Follow these instructions to set up your second sign-in step to approve your sign-in with the Microsoft Authenticator mobile app. https://www.weboquest.com/how-to-setup-and-configure-microsoft-authenticator

    step by step instructions
    Sign in to your WilmU account settings.

    Click Security Information in the left navigation panel.
    Click Add Method on the right.
    Select Authenticator App from the Choose a method drop-down menu.
    Click Add. This will take you to the Home by getting the app page.
    Install the Microsoft Authenticator app on your mobile device (download it from the App Store or Google Play).… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Funktion nicht nutzbar trotz Abo!

    Hallo,
    ich habe ABO gekauft. Warum kann ich immer noch keine PDF in Excel umwandeln???

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Worst applicaion ever

    Acrobat is the worst application I have ever used. I have a Pro account and cannot install the full client on my Mac. I have run the Creative Cloud Uninstaller - it ran 'with errors'. I have downloaded the AcrobatDCInstaller and it does nothing.

    I use the Cloud version and cannot find how to create a hyperlink - it indicates I must use the full client to do so but (above) the freaking app won't install.

    So much wasted time on an application that is not intuitive or even works.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close