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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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263 results found

  1. AI Assistant is just saying "an error occurred". It doesn't work?

    1 vote

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  2. Cancellation fees combined with an overpriced subscription...Adobe needs to lower their prices if they want more users. Think about it: Raising prices will only mean less people can buy it. You can't make the price of bread a million dollars and expect the poor to buy it. No. Make the prices low, PERMANENTLY, and you'll get more users. That will offset the cancellation fee, and will overall ensure a smooth ride with Adobe, so we can focus on what matters most, instead of worrying about how to pay this $30 a month subscription. If I'm paying $30 a month for…

    1 vote

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  3. Every time I try to read your Terms of Use, they vanish and are replaced with the Complete Your Account screen. This is completely unusable.

    1 vote

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  4. I have noted with Adobe Acrobat Pro, there is quite a delay everytime I open a document for the system to recognise I have a valid subscription - wouldn't it be worthwhile having a login for a session, not an individual document?

    1 vote

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  5. I had a bunch of documents in Adobe but no account. When ticked the first one to open, view and download it I lost all documents. It is not a good idea for the product to function that way without warning.

    1 vote

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  6. I have acrobat on my mac and it keeps saying to update. I have updated and it gives me an error. I cannot sign onto it, nor can I send files

    1 vote

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  7. Well, it could work for one thing. Do NOT charge my credit card. I've spent too mujch time on this **** program. Could have combined 10 files by now. Tired of this new lazy tech support.

    1 vote

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  8. Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.

    1 vote

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  9. paid for adobe Pro and I cannot get it n my computer. It opens to an older account

    1 vote

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  10. HI
    I hav adobe X std version.

    Today I did not activate it again after my HDD format.

    Please guide.

    1 vote

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  11. BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE

    1 vote

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  12. I spoke to at least 10 different customer service reps on Adobe. All were incredibly unknowledgeable. Because of this, you have lost my business and probably 10-fold more because I will absolutely be sharing my terrible experience with you all with all of my business partners. Good luck and goodbye

    1 vote

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  13. Being throttled on the number of e-signature files I can send is frustrating. If you would just tell me what it would cost to increase that limit for just two months, that would be super helpful. I'm sending out about 750 files for e-signatures, only until June. Help!!

    1 vote

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  14. I cannot use PDF to Excel tool. Adobe wants to subscribe. But my plan lets me use the acrobat online services. Could you please solve the issue.

    1 vote

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  15. The acrobat product does not really work. There is way too much latency in network for this product to be useful. It takes way too much time. I tried once. Paid for another 6 or so months when not using the product because of lack of usefulness. On top of that I learned Adobe requires a cancellation fee worth around 3 months of subscription. Very poor customer experience, I would actively advise anyone to not use this very poor service, that hits you with cancellation fee. Very poor!

    1 vote

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  16. It will not install or work with macOS Sonoma 14.3.1.

    1 vote

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  17. 1 vote

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  18. I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.

    Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.

    Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages,…

    1 vote

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  19. Very Bad experience. You are fake claiming as free trail, while you are asking credit card details.
    Not Expected this from Adobe.

    1 vote

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  20. I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.

    1 vote

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