293 results found
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I cancelled my subscription online and it is still active
Why have I been paying for this service for a year when I cancelled it? I see you have now started another year of subscription when I cancelled this already.
1 vote -
very expensive
Im trying to cancel my subscription, why you need to charge me 116 to cancel my subscription?
1 vote -
OneDrive connection unsat
Cannot download app. How do i get refund?
It is trying to force me to connect my OneDrive or use in Webversion. I do not want that. I just want the app on my machine.Error message attached. very frustrating.
If app install on desktop is not possible, please apply refund/cancellation.
1 vote -
Push new sales not help existing subscription
My laptop died, I got a new PC and I can see all information in my account about new products you'd like to sell me, but no information or links on how to download the product I actually subscribe to and need to install on my new device!!
1 vote -
Not Free
you literally claim that you can rotate pdf's for free but then put it behind what is essentially a pay wall? I don't want to do your free trial and I don't want to give you my information. I just. Want. To. Rotate. My. PDF.
1 vote -
horrible false advertising
1 star, terrible. advertise for free pdf editor. i create an account, log in, and first click wants me to sign up and pay in order to edit the pdf.
1 vote -
Support
Setting up the software should be clearer. I've registered for my student edition, but the steps provided are either incomplete or misleading.
1 vote -
Not a happy customer - how do you get by with not refunding money? after a customer cancels?
I was charged in December 2022 for year 2023. I did not even know I had the service. I want to cancel, which I did, yet you still kept my money and now you say I have a free account. I need a refund. This is a terrible way to do business. How do you get by with this? I will be sure to enlighten people of your ridiculous practice of cancelling the subscription with no refund. I read the rules...and cancelled my card. This is very unethical.
1 vote -
Higher Costs & Harder to Use
You have dramatically changed the Adobe Acrobat Pro GUI and end-user navigation in recent months! The change prevents me from doing standard activities that I have done for many years without interruption. Now I must stop and waste considerable time to add comments, edit fonts, and images. On top of that you have increased the monthly cost by 33%. You've convinced me to look for competing PDF offers.
1 vote -
Not free
Its not free
1 vote -
dårlig webside
venligst sig mit abonnement op. I den værste hjemmeside jeg nogensinde har brugt.
1 vote -
Services Cost Too Much for Occasional Use
Services cost too much for occasional use.
1 vote -
Worst PDF Editor
I am saying this bcause The subscription is very costly and I can't afford it so Very bad experience bcause everything is locked means nothing we can do expect some useless f**king features.Improve it,It is worst pdf editor,my rating -69 out of 1.I hope you liked my review.It really the worst of worst
1 vote -
Lack of notification
I have cancelled my subscription because I no longer need this product. If I had received a notification of my renewal I would have cancelled prior to the renewal date.
1 vote -
My child died, so I'd prefer not to have a cancellation fee right now and you seem to need my money. I'll be back just maybe not right now
I want just want to pause my subscription. My child died, and I need to try to cancel my subscriptions without paying an extra $150 cancellation fee. That's *********. I just need to not spent money right now please help.
1 vote -
i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired a
i’m so sorry I had to disconnect from our conversation concerning your offer. However, I am still not able to do this. I have just retired and now going through several medical procedures that is keeping me pretty broke so adobe unless it is free or five dollars a month which I know is ridiculous is not going to help me at this time. I appreciate your willingness to help. Thank you.
, I appreciate your willingness to help. Thank you Connie Brandes1 vote -
Impossible to Sign In
Acrobat Pro on Windows 10 is not working. Internet Explorer 11 support has ended and this keeps causing issues with logging in via the Windows program. The browser window to sign in never launches, making it impossible to use the software. Please fix!
1 vote -
Compress PDFs
It originally said I could compress unlimited pdfs for free the other day and now it's tell me I need to subscribe. Very frustrating...
1 vote -
Cancellation done too dfficult
I want to cancel the order, and it is impossible to do it, as one cannot find the function anywhere in your page. I just changed the billing info, and want to cancel and get the payment back!
1 vote -
It was good when I had a helpful person on the line
Hi there, I just called in to cancel a recurring adobe charge for a terminated employee; I called this #408-536-600. I had to call three different times before I could get someone able to help me. The first two times I called, Rhea was the one who answered and she was extremely careless and unhelpful. I have a recording of my experience and can share if you want. However, I really think it needs to be easier to cancel, rather than calling in and trying to communicate an email address over the phone - that's no longer active and no…
1 vote
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