599 results found
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Change the "update" button to "upgrade"
While installing Photoshop and Lightroom today, the installation screen showed that I had an existing install of Acrobat DC. I've never heard of Acrobat DC... so I assumed it must be part of the Acrobat system - and I elected to update the installation by pressing the "update" button. Unbeknownst to me, it uninstalled my Acrobat Pro XI and installed a trial version of Acrobat DC. I called the Support Line and waited AN HOUR AND A HALF to speak to a tech support representative to find out how to revert back to my Pro XI. By the time I…
4 votes -
Stop prompting me to sign in I don't want to
Stop asking me to sign in!
I Should just be able to use the product i paid for without the annoying sign in prompt every time I open a document3 votes -
acrobat DC not running with Mojave
Now look, Acrobat DC is not running with Mojave. I WANT A REFUND NOW SO I CAN BUY ANOTHER APP, IE NITRO PDF.
I NEED A REFUND OF 15GBP BACKDATED TO LAST MONTH. NOW...SO MANY POSTS AND YOU ARE NOT RESPONDING AT ALL. I SPEND OVER 600 GBP WITH YOU PER YEAR TO GET THIS RUBBISH. I DEAL WITH HOLLYWOOD ON A DAILY BASIS AND AM FORCED TO USE PREVIEW TO LOOK AT PDFS...RUBBISH, RUBBISH, RUBBISH..
1 vote -
Email without tracking
This was closed, but not actually resolved. Nice Try Adobe! I would like to send a PDF without tracking, received via cloud, etc. Either it can be fixed or not. Putting Resolved on it without the features and benefits of the past is not a fix.
4 votesHi,
Are you still facing the issue after the fix mentioned in https://helpx.adobe.com/acrobat/kb/send-email-attachment.html ?
Is Yes, please let me know exact steps to reproduce the issue you are facing.
If No, please mark this thread ‘Resolved’.
Thanks & Regards,
Sahil -
Acrobat crashing and wants to reopen previous windows/documents almost every time. Mac OS X Mojave.
Pretty much every time I open Acrobat, I get a window asking me if I want to restore the previous documents, because Acrobat had crashed the last time (but I didn't notice this -- I quit it manually and no notification of a crash until the next time I start up).
2 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
6800.317.14.2.10092
dobe has detected a corrupt file
1 vote -
I have to sign in every time I use Acrobat DC. What is the problem??
I would like a solution.
1 vote -
Slow/Hard to Share Files
The new update is HORRIBLE!!! I send paystubs to our employees using tracking and it is taking way longer and freezing up all the time!
3 votes -
copy and paste
I have a problem, I have PDF pro and I have edited a pdf document, and saved it, then when I copy and try to paste to another pdf document it will not carry over my edited additions to the document. but when i go back and see my edited document my additions are still there, it just wont copy an paste the complete new document
5 votesCould you please elaborate what are you copying from source PDF to the result PDF.
Are these text? Or are these Form Fields?Please share more details.
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Acrobat Pro Keeps Crashing Every time I Try to Share Via Email
My Acrobat DC on a Mac keeps crashing every time I try to share via email. I'm currently on the latest version of Acrobat DC and on Mojave 10.14.3.
1 voteDear User,
Apologies for the inconvenience caused!
Please send the recent .crash file once Acrobat crashes. Please send the it to arviyada@adobe.com.
Meanwhile could you please try the steps suggested at the thread: https://acrobat.uservoice.com/admin/v3/suggestions/31040119/ and see if it works.Regards,
Arvind -
Adobe Acrobat Standard DC Single Page View Shortcut Button Not Working
Adobe Acrobat Standard DC Single Page View Shortcut Button Not Working. It does nothing when I hit it. Please fix.
1 vote -
Help on highlighting fields
I have a fillable .pdf and needed help to turn on the field highlights. Searching for 'show fillable fields' was not useful on your tutorials and help pages, the switch is buried in the preferences menu.
1) Simple, direct answers to simple questions!
2) This switch should be easier to find, placed somewhere in a View menu. Uh, might I suggest 'View Fillable Fields'?1 voteYou can try searching “highlight” as keyword in the RHP and select the option easily without going to Preferences. Please ensure that the PDF is form.
Thank You for sharing a suggestion.
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Cannot connect to Adobe update server
Acrobat Pro X
Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?1 voteCould you please let me know if you are on windows or mac?
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keeps shutting down
Adobe DC keeps shutting down when I try to modify a document. Why am I paying for something I can't use?
1 vote -
Floating tool bar
How do I set my preferences so that the floating, transparent, toolbar at the bottom of my page NEVER shows.
9 votesHi,
Thanks for reaching out to us for your concerns.
I would like to let you know that kindly update to latest available version of reader by doing a Help → Check for updates.The Floating HUD toolbar will then be docked automatically into your Top toolbar.
Let me know if that solves your concerns
Ayush Jain
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Send and Track not working
Twice today I have Shared a document with someone, clicked the track button, and the document DOES NOT appear in the list of files called "Shared for Viewing." Does my recipient have the doc or not? If I don't get these documents in on time I am out of business.
2 votes -
fillable form border
Cannot add border to fillable fields
1 voteAdobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader.
If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here:
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoctober2018.html#dccontinuousoctobertwentyeighteenPlease try it out and let us know your feedback.
Thanks!
-Bhavna
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Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message
I just installed Acrobat Pro DC and the it keeps shutting down after running only 10-20 seconds. I can occasionally open a file quickly enough, but after opening file, Pro DC then shuts down. Went through Adobe troubleshooting (checked updates, Distiller, repair installation), but problem persists. Note that I did NOT set Pro DC as my default program for PDF files. My original Acrobat Pro XI is running fine.
27 votes -
Edit fill and stroke in Form fields
I can't find a way to make a permanent change to appearance of form fields. It will keep having the blue color on top at the end user. In the properties panel it is shown as no fill and stroke. I can see a lot of people asking for this feature - but no solution yet. See https://forums.adobe.com/thread/2467569
1 voteHello ..
Seems like the text field has “Allow Rich Text Formatting” enabled. You can try Cmd + E on MAC and Ctrl + E On Windows to pull the toolbar, and save.
You can refer https://helpx.adobe.com/acrobat/using/pdf-form-field-properties.html#options_tab_for_form_field_properties
I hope this helps
-Bhavna
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Hlo
The search "https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:66680291-8818-4654-b385-18a497b2d0b4" did not match any documents
1 votePlease provide more details. We are not able to access the documents/file available on the link.
It asks for a password too.!!-Bhavna
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