783 results found
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PDF maker plugin grayed out in Word
Prior to 02/02/2018 the create PDF plugin in Word functioned. The plugin stopped only in Word. It works in all other Office 365 ProPlus applications. Case #ADB-984399-R8L2
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Insufficient data
When I save a file in pdf, sometimes I get an error insufficient data to display. I don't know why this is. I send it on and it works fine for them. I need to be able to review before sending on.
1 voteSorry for the inconvenience caused to you. Kindly share with us some specific pdf files for which you are facing this issue.
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Document with annotation skips to last page.
The attached 5 page document jumps to the last page skipping four pages. The first page occasionally flashes into view when opening but than seems to disappear.
The document was annotated with Adobe Acrobat X Pro
1 vote -
Cannot creat PDF
I am usin Mac OS High Sierra and when i try to make a PDF i get the error:
"No pdf file was created because acrobat encountered an unidentified error"
What is the solution for this1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Retain image resolution when converting images to PDF format
When opening a 300 DPI Tiff with Jpeg compression with Adobe Acrobat DC it immediately gets downsampled to 96 DPI. This is fine if you want smaller file sizes, but i want to at least have the option to retain (and subsequently save) the original resolution as a PDF
When contacting support I was told that this was expected behaviour for the product, but for me this is a bug. The zoomed in image clearly shows the difference in detail.
1 vote -
Combine files bug
Occasionally after 2 files are selected to be combined into one pdf document, there is only a blank gray screen, instead of showing the two documents side by side. I know that this happens when one of the documents to be combined is open and that makes sense to me, but it happens under other circumstances that I can't identify. When I close the application and open it up again, it works fine.
1 voteHi
Thanks for reporting the issue. Unfortunately we are unable to take this request due to other high priority items. However, as a workaround, you can quit and re-launch Acrobat and do Combine from Tools for a successful conversion.
Thanks
TanviThanks
Tanvi -
Prints before loading bug
I am using Acrobat DC. I have set up an action wizard to print all PDF's in a folder. The files in question are colour bank statements. When I run the action wizard in random instances at least 1 pdf in the batch will open but fail to display any of the text. All frames and some header/labels are visible but the contents of the statement is typically not visible. This then gets sent to the printer and before it's finished loading, Adobe closes the file and moves on to the next file in the folder. It's extremely frustrating! I…
1 vote -
Opening PDFs toolbar not visible
When I open a pdf the toolbar is not visible.
Going to edit> preferences> Documents> unticking Allow documents to hide the menue bar, toolbars, and window controls then saving does not resolve the problem.
Any help would be greatly appreciated.
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
This program sucks so bad.
Acrobat DC is amazingly non-intuitive and insulting to existing users.
2 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Adobe Acrobat 2017
My Adobe Acrobat 2017 which is brand new (previous old version had this problem too so I bought the updated version) is crashing whenever the program is opened or a file is opened. Attached are the error messages it's giving. I've run a repair and checked for updates and this still occurs. I've also uninstalled and reinstalled the program and it still occurs.
2 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
3
usb disk drive DW
no loading
no show
no device in our outpot
no file runnig1 vote -
Search in all open files
I usually have to work with up to 20 PDF files at the same time that are located in different folders. Very often I need to search among them for some term, reference or key word.
2 votesHi,
We have added your Feature Request in our backlog. We will pick it up in the future, after prioritization.
Thanks,
Adobe Acrobat DC Team -
Bug report: cannot create multiple PDFs
I keep getting an error message that it cannot open the original files (they're in Word). This is really slowing down my workflow as I have a lot of documents to convert.
0 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
File Navigation
A next/previous file tool would be very helpful for navigation. When trying to look at multiple documents back to back, I have to open up each document rather than having one window where I can change the file that I am editing.
2 votesSince we havent got much users asking for the same, we are closing this thread for now.
We’ll revisit if we hear back this againThanks
Ayush Jain -
Please try dumbing this down for people who don't give a **** for tech stuff. If you want call me up and I will show you how to do it.
Think amazon methodology for your solutions. I hate your interface. It is for techies who think I care about being techie when all I want is to get this stupid thing edited.
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Margins are the same in PDF as in Word
The margins in the word doc are changed when converting to a PDF file. One inch at the top, One and a half at the bottom, One inch left and one inch right are changed to two and a half at the top and less than a 1/4 inch at the bottom. No way to change this.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Don't drop Story! Add graphical storyboard features to it, then it'll tie into rest of products.
There's a lot of opportunities to grab the screenwriting market: you can tie your screenwriting product into the rest of your creative suite by adding a graphical component to it, like storyboards. Don't give up too soon on a product. Sincerely, Bill.
2 votesSince we havent got much users asking for the same, we are closing this thread for now.
We’ll revisit if we hear back this againThanks
Ayush Jain -
fine dots appear on edited pages printed not unedited pages of PDF file
When a edited PDF file is printed it produces fined printed dots in the back ground. I scan up paper docs to a PDF file for editing and the pages I edit produce dots in back ground when printed while pages not edited have a normal white clean background on paper when printed. I cant attach a file to show this bec it only appears on hard copy printing.. I have never seen this fault even on editing Microsoft Word docs
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Accurate zooming in Acrobat Reader, with less bounce between pages
When I look at multi-page PDF file, especially if it is a large page size, Reader gets hopelessly lost recalculating how to scroll. If you zoom in, the page scrollers stay locked at the pre-zoomed size, so that if you are moving around you will move the next page instead of being able to see all of the zoomed in view. It's also way too easy to slip to the next page when scrolling around a view, regardless of zoom level. The primary action of hand tool mouse movements should be to move the view around, not flip pages.
1 voteThank you for reporting this to us. We shall have this shared with our engineering.
Thank you for the patience -
Can not scan and create a new PDF, have to scan to combine PDF. Give me back Acrobat XI any day!
When I try to scan & create a new PDF file, the program crashes after scanning 9 times out of 10. The only reliable way to scan and create a PDF is to combine it with a blank PDF file.
I'll take Acrobat XI over this time consuming software any day. Unless Adobe is willing to repay me for time lost!2 votesNever get any reply. Closing this thread as of now. We will reopen it if get the required information or an update.
Thanks.
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