721 results found
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Second ID for Second Subscription
If a customer wants to purchase more than 1 subscription, they should not have to create a second email and sign in as a separate customer. In order to buy 2 subscriptions, I have to create a separate email, separate password, and sign in separately under a second Adobe ID.
1 vote -
Visibility of Adobe Acrobat's Updater
Please make the updater of Adobe Acrobat visible when it runs. Yesterday, I already begun to look for malware on my MacBook until I realized that it was simply the Acrobat Updater downloading and installing the newest update silently and invisibly in the background. Thank you.
3 votesHi,
Thanks for writing your concerns to Adobe. We try to apply updates in background so that it is less intrusive to users .
We will try to improve based on your inputs. -
Printer Message "Unable to convert PostScript File."
I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.
1 voteGreat to hear that!
We are closing this case from our end.
Thanks
Tanvi -
Fill & Sign Missing Fill
The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.
2 votesHi,
This is an As Designed feature. we have shared your feedback and will let you know in case we plan something for the future.
Regards,
Sandeep -
Recent files list / Way too sparse
New Acrobat DC recent files list wastes a lot of space. It's a list, the name entry includes a separate line just to say "PDF" which spaces apart the items unnecessarily. Just put that in a column (there's lots of wasted space there too).
2 votes -
fill and sign entries stay editable
fill and sign entries (text inputs into forms) are initially editable but then lose editability for unknown reasons. When filling in a large form I need to be able to go back and change entries. Why do my entries stop being editable??
1 voteEntries in Fill and Sign will stop being editable once you apply a signature/initial to document and then save it.
Regards,
Sandeep -
Icelandic OCR
In fact, all languages supported by the open source tesseract project should be available to Adobe customers. Better yet, Adobe licenses OCR from I.R.I.S. S.A. and meanwhile Readiris 17 has support for 130 languages, including Icelandic. Time to update or lose some license restrictions and move open source. What are you paying for, other than sub-par technology? Tesseract is a project supported by Google with an Apache 2.0 license.
Foxit and ABBYY Finereader also have support. Adobe is severely lagging behind here. The tesseract engine is particularly good at character recognition but does not have a very nice interface. There…
8 votes -
Hello, could you review the modalitée for sending a Pdf by mail, it should have the mail is directly open the mail software. And also when I
Hello, could you review the modalitée for sending a Pdf by mail, it should have the mail is directly open the mail software. And also when I have a Pdf of several pages and I want to send that certain page by mail, before I used the function to extract and I send directly the extraction by mail. Now after extraction if I want to send it I have to register it, is it possible to make sure not to have to register before sending.
1 voteHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Add option to keep documents from moving/resizing Acrobat window
Some PDF documents seem to contain meta data content that's causing Adobe Acrobat DC and Adobe Acrobat Reader to move/resize their program window when such document is opened.
This behaviour is rather annoying and it may lead to accessibility issues.
Please, either stop Acrobat/Reader from moving/resizing their program window when opening a document containing such meta data information, or provide an accessibility option in Preferences to optionally have Acrobat ignore that meta data information.
4 votesHi,
The issue faced by you is due to the setting of the document set by the user. Please see the following setting in the document :
1. Open Document→File → Properties → Initial View Tab → uncheck Center Window on screenPlease make sure the setting is not checked in your document to avoid the issue.
Thanks
Rachit -
zoom out while typing
I don't understand what I'm doing to make this happen, but when I am typing using fill and sign the page starts zooming out when I type certain keys. It didn't do this before the last update. I've noticed it happens when I type 1 or 2. Is there some shortcut I'm calling without noticing? How can I make this stop?
1 voteHi,
We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.
Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).
Regards,
Sandeep Grover -
WHY DO I HAVE TO SIGN IN TO CREATE A PDF FILE????????????????????????????????????????????
ACROBAT HAS BECOME ABSOLUTELY WORTHLESS FOR DOING ANYTHING.
7 votesGreat to know that your issue is resolved now.
We are closing this thread. Feel free to reopen another thread if you face some issue.Thanks
Tanvi -
send as attachment
The new unified share experience really slows down our workflow and adds unnecessary steps. Please implement a shortcut/button so that we can go back to one click or one keyboard shortcut to attach to email.
Thank you!
2 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Add a shortcut for return the place after click a link
There are many links for references list in science paper, but it is really make me upset to click a link then jump to the end of a paper and then searching in paper where I just have read.
2 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
More Options for Accessibility Tables
Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables.…
13 votes -
BUG: Shortkey to Accessibility menu does not work in French
For the production of a robot, I need it to use hotkeys to get into menu's in Adobe acrobat. I got everything to work in English and Dutch languages. But when I want to access the same menu's with a combination of ALT and the desired letters (they differ per language offcourse), in French; All of a sudden he does not get past ALT+S (for accessabilité, which is accessability in French).
I think there must be a bug hidden somewhere.
1 voteHi,
Since I haven’t heard from you, I believe that the issue is fixed.Feel free to contact us is there is any issue.
Thanks
Rachit -
Bunch of crooks - signed up / paid and your web site/program contstantly redirects to pay again
BUNCH OF CROOKS - CONSTANTLY REDIRECTS FOR REPAYMENT / UPGRADE. CANT USE WHAT I PAID FOR
1 voteHi,
Can you please contact Adobe Support at https://helpx.adobe.com/contact/support.html
They will be able to resolve your issue on purchase.Thanks,
Karan -
I need it on Linux - Kubuntu
I need your full suite of products, specially those related to pdf, (reader, editor, etc.), for work on Linux, kubuntu or Debian.
I know of there are many companies of the lack of these tools jeopardize the switch of the work stations to Linux, for the daily office task.4 votesHi,
Thanks for your suggestion, but currently we have don’t have any plans to offer our Acrobat on Linux.
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Convert Email Attachments to PDF in Combine Files Feature.
I can drag and drop emails from Outlook into the Combine Files Window, however, when you "combine" the files, the attachments are embedded rather than attached at the end of each email. You can manually convert each email in Outlook with attachments in that fashion, but when you have 100+ emails with attachments, that just doesn't work.
2 votesHi
You can achieve this by Selecting Multiple emails and converting them together using the Acrobat PDFMaker add-in in Outlook.
You can refer this:https://helpx.adobe.com/acrobat/using/creating-pdfs-pdfmaker-windows.html
Thanks
Tanvi -
Keyboard functions in the Tags Panel
I am using Keyboard only to access the Tags Panel.
Switching between the Advanced Search menu, and the main document Window, using F6 to move Focus to the Tags panel and Find Tag from Selection work great. I perform subsequent actions and my first search/action is done.
Then I Alt tab back to the Advanced Search panel, move up to the next item, Alt tab back to the main document Window, F6 to the Tags Panel, the item I searched for is selected, but the previous Tag (from search # 1) still has dotted lines around it and it has…
2 votesHi,
Since I haven’t heard from you, I believe the issue is fixed on your side.Feel free to contact us is there is any issue.
Thanks
Rachit -
Accessibility check rejects manual line breaks from InDesign
when a file is exported to Acrobat from InDesign, the accessibility checker rejects every manual line break in the document. There is no fix offered in Acrobat. Please fix.
3 votesHi,
Thank you for reporting the issue. Feel free to contact us if you face any issue further.Thanks
Rachit
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